Account Manager

Job ID


Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.  We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.  Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients. 


This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.


The Account Manager is responsible for all aspects of Client Service Team operations including the Underwriting, Accounting, Loss Control and Budgeting. Develop and maintain key business relationships with the clients and other regulatory bodies and companies as appropriate.


Specific Duties will include:


  • Develop budget for 2 SIG’s
  • Develop cash flow for MEGA
  • Complete Annual Budget for MEGA
  • Coordinate vendor activities and contracts – ie: actuary, financial auditor, payroll auditor, employee assistance program provider
  • Work with underwriting on excess submissions
  • Prepare D&O applications and place coverage
  • Approve expenses – ie. Vendor billings, commission payments, refunds, etc.
  • Review of accounting functions for both SIGS
  • Work with Loss control representatives to ensure compliance with loss control plans
  • Management of all agency agreements – MEGA


  • Prepare monthly and quarterly reports as required by the SIG’s.
  • Monthly Dashboard and Claim reports – MEGA
  • Quarterly Report – DFSIG – administrative report
  • Quarterly CCMSI billing – MEGA (update for correct percentages, salaries, etc.)
  • Annual Reports items for Annual Group meetings of both SIGS- including proxy forms, voting items, administrative reports/presentations, etc.
  • Coordinate and attend Trade Shows
  • Oversee and review the preparation of all reports required for the Division of Insurance. 
  • Includes:  membership listings, quarterly statutory reporting, annual statutory reporting, any items associated with the annual state audits. Rate Audits and Rating Filings which are required annually.
  • Prepare and facilitate MEGA Board Meetings 
  • Coordinate and approve all items associated with the SIGS renewals
  • Coordinate and approve all items associated with the SIGS payroll audits 


Administrative Items:


  • Supervising of Customer Service Representative, Senior Accountant, 2 loss control representatives. Includes annual performance reviews, approval of expenses and time sheets
  • Budget to actual reporting
  • Cash flow updates to investment



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Excellent verbal and written communication and interpersonal skills required.
  • Ability to handle multiple priorities with proven proficiency.
  • Must have organizational skills and be detail oriented.
  • Demonstrated ability to function as a team leader in a Client Service Team organization. Proven supervisory or project supervision experience.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.


Education and/or Experience                                                                    

Bachelor’s degree or equivalent experience preferred.

10 or more years of experience handling claims required.


Computer Skills                                                               

Proficient with Microsoft Office programs such as, Word, Excel, Outlook.


Certificates, Licenses, Registrations

Working toward ARM, CIC or similar insurance industry designation required.

P/C License required


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

Light Lifting:          No lifting of objects weighing more than 15 pounds on a regular basis.


Other Physical Demands

Work requires the ability to travel



Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.



CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K. 


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