Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL. We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service. Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.
This is a perfect opportunity to work in a growing, dynamic work environment. CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.
The Multi-Line Liability Claim Representative II is responsible for the investigation and adjustment of assigned multi-line liability claims. This position may be used as an advanced training position for future consideration for promotion to a more senior level claim position. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.
Establish reserves and/or provide reserve recommendations within established reserve authority levels
Adept at writing Declination of Coverage letters, Reservation of Rights letters and formal Denial letters
Demonstrates an understanding of building construction principles; construction defect claims
Proven ability to provide exceptional customer service
Ability to handle all levels of litigation up to and including Mediation/Arbitration
Negotiate settlements with claimants and attorneys in accordance with client’s settlement authority
Excellent oral and written communication skills
Individual must be a self- starter with strong communication skills with 10-15 years of experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Level II Claim Rep will possess excellent claims management skills, typically with 5 to 10 years of experience or equivalent education, along with proven claims handling performance levels.
Associates degree is preferred.
Proficient with Microsoft Office programs such as: Word, Excel, Outlook, etc.
Certificates, Licenses, Registrations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Object Handling Categories
Work requires the ability to lift/carry objects routinely as follows:
Light Lifting: No lifting of objects weighing more than 15 pounds on a regular basis.
Work requires the ability to sit or stand up to 7.5 or more hours at a time.
Work requires sufficient auditory and visual acuity to interact with others
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Prescription Drug, Flexible Spending, Life, ESOP and 401K.