• Claim Clerk

    Job Location(s) US-AZ-Scottsdale
    Job ID
  • Overview

    Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.


    This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.


    The Claim Clerk is responsible for the general clerical duties for the claim personnel and other team members as assigned.  Additionally, the position is accountable for the quality of claim service as perceived by CCMSI clients and within Corporate Claim Standards.


    • Match mail for assigned accounts.
    • Follow up on bills.
    • File claim mail and related documents.
    • Set up designated claim files and complete all set up instructions, as requested.
    • Back-Up for Receptionist
    • Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.
    • Retrieve closed files and re-file in storage.
    • Maintain claim files in storage.
    • Photocopy claim documents, as needed.
    • Return provider calls or other calls, as directed.
    • Provide support to claim staff on client specific teams.
    • Compliance with service commitments as established by the team.
    • Performs other duties as assigned.


    Education and/or Experience   

    High School diploma or equivalent required.


    Computer Skills   

    Proficient in Microsoft Office                               


    Certificates, Licenses, Registrations

    None required


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



    Object Handling Categories

    Work requires the ability to lift/carry objects routinely as follows:

    • Heavy Lifting: Objects weighing 35-50 pounds lifted on a regular basis. Mechanical lifting devices (carts, dollies, pallet jacks, forklift trucks, etc.) or team lifts should be utilized.


    Other Physical Demands

    • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity
    • Work requires the ability to sit or stand up to 7.5 or more hours at a time


      Work requires sufficient auditory and visual acuity to interact with others




    Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.


    CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Prescription Drug, Flexible Spending, Life, ESOP and 401K.



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