• Administrative Assistant (VCM)

    Job Location(s) US-PA-Pittsburgh
    Job ID
  • Overview

    For over 16 years, Vertical Claims Management (VCM), a CCMSI Division has been more than your typical claims management company. We are passionate about our business and our clients' success. VCM specializes in Healthcare professional and general liability for self-insured hospitals, health systems, physician groups and long term care facilities. What makes VCM different is our proactive approach and customization to each and every client program.


    The Administrative Assistant provides administrative support for the staff and Senior Management as required in a dynamic professional services environment. Responsibilities include, but are not limited to, the performance of routine office and clerical support tasks according to established procedures.


    • Provide administrative assistance to various managers with special projects, correspondence, file preparation and coordination, and all day-to-day activities as required.
    • Coordinate meetings; schedule rooms, arrange for supplies, appropriate meals and beverages, as well as coordinate meeting agendas and notices.
    • Screen and direct incoming phone calls to staff and screen calls for senior managers of the VCM Division. Provide information and assistance to clients and customers. 
    • Types, proofreads, and responds to correspondence and mail when appropriate. Handle confidential correspondence and reports with professionalism. 
    • Coordinate special projects with Senior Managers as required. 
    • Schedule travel, car rentals and hotel reservations as needed and prepare appropriate paperwork. 
    • Provide backup assistance for RFP coordination/development. 
    • Assemble, to the extent needed; board books, marketing materials and summary reports as needed and requested by the staff or senior managers members. 
    • Assist in planning and coordination of VCM events both within the office and at conferences. 
    • Performs other duties as assigned.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Excellent oral and written communication skills. Individual must be a self-starter with strong organizational abilities. Ability to coordinate and prioritize required.  Ability to operate general office equipment and perform clerical duties. Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.  Discretion and confidentiality required.  Ability to work as a team member in a rapidly changing environment.


    Reliable, predictable attendance within client service hours for the performance of this position.


    Responsive to internal and external client needs.


    Ability to clearly communicate verbally and/or in writing both internally and externally.


    Education and/or Experience    

    • Associates degree in Business or four year's related business experience required. 


    Computer Skills            

    Proficiency with MS Office Suite, general database experience, and Internet communication.


    • Work requires the ability to sit or stand up to 7.5 or more hours at a time
    • Work requires sufficient auditory and visual acuity to interact with others




    Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.


    CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  



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