Loss Control Consultant – Restaurant and Municipality Sectors (Massachusetts)

At CCMSI, we seek top talent to join our team of professionals. As a leading Third-Party Administrator in self-insurance services, we are committed to delivering exceptional service to our clients, supported by our unique status as an Employee-Owned Company. We focus on career growth through structured development programs, recognition of individual and team contributions, and a culture that’s earned us certification as a Great Place to Work, with employee satisfaction in the 95th percentile.

Position Summary: As a Loss Control Consultant, you’ll provide essential safety and risk management consulting for two major clients in the restaurant and municipality sectors in Massachusetts. This field role requires a blend of travel (50-60%) and remote work, with responsibilities to conduct on-site safety analysis, engage with client staff, and promote safe working environments. You’ll be an organized, self-driven professional who is comfortable conducting risk assessments and safety training sessions, while also thriving in client-facing interactions.

Key Responsibilities:

• Conduct safety inspections, risk assessments, and evaluations of client facilities, operations, and procedures.
• Communicate effectively and cooperatively with clients to build and maintain strong partnerships.
• Design and deliver safety and loss prevention programs, using a hands-on, engaging approach.
• Document findings and recommendations clearly, ensuring actionable follow-through with clients.
• Identify and mitigate workplace hazards, especially within the restaurant and municipality settings.

Skills & Qualifications:

• Minimum of 3 years of experience in loss control or safety consulting, ideally with some experience in the municipality sector.
• Proven organizational skills with an ability to work independently in a remote field-based role.
• Excellent communication and public speaking abilities for client presentations and safety training.
• Self-motivated with a proactive approach to problem-solving and client engagement.

Nice to Have:

• Prior experience in working with municipalities or government clients.

Why CCMSI?

• Culture: We treat employees as valued partners with a focus on integrity, passion, and enthusiasm.
• Career Development: Through robust training programs and opportunities for advancement, we’re committed to growing your career with us.
• Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, plus 10 paid holidays, Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Supportive Environment: We’re dedicated to a collaborative environment, providing resources to succeed in your role.

Join us at CCMSI to make an impact, work alongside top talent, and support clients in creating safer workplaces.

1. Responsible for completing and fulfilling the expectations stated within the CCMSI Client service contracts. 

2. Responsible for complying with the parameters outlined in the Loss Control Core Competency Manual. 

3. Responsible for maintaining a working knowledge of CCMSI’s Internet Claims Edge (iCE) system in order to monitor Client losses and conduct loss trend evaluations. 

4. Responsible for independently scheduling and conducting service visits with CCMSI Clients to meet expectations stated in the CCMSI Client Service contracts. 

5. Service visits will be followed up with written correspondence containing the parameters outlined within the Core Competency Loss Control Manual. 

6. Responsible for data entry of information into the ASAP (Account Service and Planning) program.  

7. Responsible for the completion of administrative documents outlined within the servicing instructions of particular programs and/or accounts.
8. Responsible for appropriately saving documentation and work product, to ensure safe record retention. 

9. Will partner with CCMSI’s Clients in inspecting and/or evaluating workplace environments, equipment, or practices to ensure compliance with safety standards and regulations. 

10. Identify and recommend measures to help reduce loss exposures or minimize losses. 

11. Conducts safety training or education programs to help educate and raise levels of awareness. 

12. Partners with CCMSI’s clients in investigating and analyzing accident trends to identify causes and potential corrective measures. 

13. Responsible for working in conjunction with the Loss Control team and clients with the identification and implementation of additional safety resources to address exposure trends. 

14. Contribute technical loss control information, including compliance programs and research for use by the CCMSI Loss Control Staff and Clients. 

15. Responsible for contributing to the development of future service plans for CCMSI clients. 

16. Responsible for providing client requested services. 

17. Responsible for the completion of prospect/client loss control surveys. 

18. Marketing activities, including delivering seminar and sales presentations. 

19. Participate in Client Service team activities. 

20. Participation with additional training and education is encouraged on a yearly basis. 

21. Participate in the development and presentation of internal training sessions. 

22. Participate in CCMSI Internal or Client Committees as requested. 

23. When appointed assume Loss Control Designate functions. 

24. Lead and develop projects to enhance services and resources for CCMSI.
25. Responsible for using, demonstrating, CCMSI applications within the scope of services. 

26. Report and communicate with assigned Manager, Branch Manager and Corporate Loss Control Manager. 

27. Lead with the development of renewal contracts outlining proposed Loss Control Services. 

28. Learn and become familiar with Corporate Loss Control Resources. 

29. Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Ability to clearly speak and write to internal and external customers. 
• Ability to get along well with others. 
• Professional appearance and demeanor required.  
• Ability to travel to different office/field locations.
• Professional appearance and conduct is required.    
• Self-discipline and direction are required. 
• Ability to travel and public speaking is required.
• Reliable, predictable attendance within clients schedule.

• Knowledge of regulatory subjects and Risk Management techniques is required.

Education and/or Experience                                                                    

A minimum of 4 or 5 years of loss control experience, college degree in a safety curriculum, related training or related job experience is required.  

Computer Skills                                                               

Proficient with Microsoft Office programs.

Certificates, Licenses, Registrations

Attainment of professional designations, such as the Advanced Safety Certificate, Association in Risk Management (ARM), Associate Safety Professional (ASP), Certified Safety Professional (CSP) or other designation as outlined in CCMSI’s Professional Designation program is encouraged.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

Light Lifting: No lifting of objects weighing more than 15 pounds on a regular basis.

Other Physical Demands

• Work requires the ability to carry and walk with items to and from building and vehicles on a regular basis.
• Work requires the ability to stoop, bend, reach and grab with arms and hands, occasionally climb ladders, requiring manual dexterity.

• Work requires the ability to sit or stand up to 7.5 or more hours at a time.

  Work requires sufficient auditory and visual acuity to interact with others.

• Work requires ability to drive a vehicle for extended periods within a day.

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

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