Fast-Track Your Career as a Multi-Line Claim Adjuster with CCMSI!

Are you a career-minded individual eager to build a career in claims adjusting? Join our in-office training program at CCMSI, designed to fast-track both recent graduates and mid-career professionals seeking a fresh start. If you've obtained your adjuster's license but haven’t had the chance to gain hands-on experience, this is the perfect opportunity.

About the Program: Our 12-month LevelUP Career Pathways Program is specifically structured to equip you with the skills and knowledge needed to thrive as a Multi-Line Claim Adjuster. Through comprehensive training, even those new to the insurance industry can gain the expertise required to excel.  Work and train in office Monday through Friday from 8am to 4:30pm. 

Why Choose CCMSI?

• Culture: At CCMSI, we value integrity, passion, and enthusiasm. As an Employee-Owned Company, we prioritize treating employees as partners, fostering a culture of collaboration and respect.
• Career Development: CCMSI offers robust training programs, internships, and structured career pathways, ensuring ample opportunities for advancement.
• Benefits: Enjoy a competitive benefits package that includes 4 weeks of paid time off in your first year, 10 paid holidays, medical, dental, vision, life insurance, critical illness coverage, short and long-term disability, 401K, and employee stock ownership (ESOP).
• Work Environment: We are committed to providing an engaging work environment with manageable caseloads and the resources you need to succeed.

Position Overview: As a Claim Associate I LU in our LevelUP Career Pathways Program, you’ll start with entry-level claim investigation and evaluation responsibilities, gaining real-world experience with oversight from seasoned professionals. As you progress through the program, you'll advance to a Multi-Line Claim Representative I role, handling more complex claims and further refining your expertise.

Take your first step toward a fulfilling career in claims adjusting with CCMSI—apply today!

Essential Duties & Responsibilities:

1. Investigate, evaluate and adjust 1^st and/or 3^rd party claims of minimal complexity under direct supervision. (Not to exceed 50 claims)

2. Establish reserves and/or provide reserve recommendations within established authority levels under direct supervision.

3. Set up designated claim files and complete all set up instructions, as requested.

4. As appropriate, make referrals to outside vendors on designated cases under direct supervision. (i.e., property damage appraisals, rental vehicles, etc.)

5. Review and approve related legal, damage estimates and miscellaneous invoices on designated claims.

6. Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the claim adjustment process.

7. Authorize and make payments on claims utilizing a claim payment program in accordance with industry standards and within established authority levels under direct supervision.

8. Summarize all correspondence, damage estimates and claims related documents in claim log notes.

9. Review and maintain personal diary on claim system.

10. Provide technical and clerical claims support to designated clients, as requested.

11. Compliance with corporate claim standards and special client handling instructions as established.

12. Will act as a back-up to designated adjusters when needed.

13. Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is designated for the LevelUP Career Pathway Program which is an internal career pathway position designed to provide training for consideration as a Multi-Line Claims Representative I.  In order to be successful in this position, the candidate must possess the following skills and attributes:

• Possess a long-term career goal to work in insurance as an adjuster. 
• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities. 
• Proven ability to demonstrate independent critical thinking skills. 
• Ability to coordinate and prioritize required with exceptional time management. 
• Ability to operate general office equipment and perform clerical duties.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• Discretion and confidentiality required.  Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position. 
• Responsive to internal and external client needs. 
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience                                                                 

• Associate’s degree or two year’s related business experience.
• Commitment and willingness to learn roles with increasing decision making authority and responsibilities. 

Computer Skills

• Proficient with Microsoft Office programs. 

Certificates, Licenses, Registrations 

• Must pass Adjuster license exam as required for respective jurisdiction(s)

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

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