Mail Services Clerk
Location: On-site at CCMSI (No remote option)
Hours: Full-time, Monday-Friday, 8:00 am - 4:30 pm
Compensation: Hourly

Position Overview:
Join CCMSI, a nationally recognized leader in self-insurance services, as a Mail Services Clerk and be part of a team dedicated to excellence and employee growth. As an Employee-Owned Company and certified Great Place to Work in the 95th percentile for employee satisfaction, we emphasize a collaborative and rewarding environment with clear career development opportunities. This position is integral in ensuring smooth communication and operations by managing the flow of inter-office, incoming, and outgoing mail.

Key Responsibilities:

• Process and distribute all incoming, outgoing, and inter-office mail with attention to accuracy and timelines.
• Maintain organized records of mail activities, assisting departments as needed with mail-related inquiries.
• Provide general administrative support to office operations, ensuring resources are prepared and available.

Preferred Skills & Qualifications:

• Educational Requirement: High school diploma or equivalent.
• Nice-to-Have Skills: Prior experience in mail handling, office administration, or data entry.
• Familiarity with office equipment such as postage meters and scanners.
• Strong organizational skills with an attention to detail, accuracy, and efficiency.
• Basic computer proficiency, especially in Microsoft Office (Word, Excel, Outlook).
• Excellent communication skills and a team-oriented approach.

Why Consider a Career with CCMSI?

• Culture: Our core values—integrity, passion, and enthusiasm—shape a workplace where employees feel valued and supported.
• Career Development: With internships and internal training programs, we prioritize advancement and growth.
• Comprehensive Benefits: Enjoy 4 weeks of PTO in your first year, 10 paid holidays, and a range of benefits including medical, dental, vision, life insurance, disability options, 401K, and Employee Stock Ownership Program (ESOP).
• Work Environment: We create a positive environment, provide resources to support your role, and manage caseloads to promote work-life balance.

If you have a proactive mindset, an eye for detail, and enjoy being part of a team-focused environment, consider launching your career with CCMSI. Apply today!

• Pick up and process daily incoming mail to include sorting, opening, stamping, and recording of all incoming checks.
• Receive all incoming packages on PC and log outgoing packages for UPS on PC.
• Return mail without proper information or misdelivered mail, as well as return mail for approval within one week of receipt.
• Route mail to slots daily and as needed.
• Process outgoing mail (complete folding/mailing of checks and worksheets within one day of receipt) and rate shop between UPS and USPS.
• Provide back up to switchboard, as needed.
• Responsible for maintaining necessary level of postage in meter (postage by phone).
• Responsible for ordering of postage supplies (postage via phone).
• Maintain daily work log. Maintain mail cart and mail slots.
• Prepare UPS and Air shipments along with reports.
• Record all association postage daily and through UPS scale. Run daily and monthly reports for Accounting.
• Verify air services billing for payment.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills.
• Ability to alphabetize, sort, and deliver mail. 
• Must be a self-starter with strong organizational abilities. 
• Ability to coordinate and prioritize required. 
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience                                                                  

High school diploma or equivalent.

Computer Skills             

Proficient with Microsoft Office programs. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work requires the ability to sit or stand up to 7.5 or more hours at a time.

Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity.

Work requires sufficient auditory and visual acuity to interact with others.

Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

Heavy Lifting:       Objects weighing 35-50 pounds lifted on a regular basis. Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Medium Lifting:   Objects weighing 15-35 pounds lifted on a regular basis.   

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

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