Multi-Line Claim Consultant
Location: Hybrid or Remote | Wall Township or Linwood, NJ

Work Hours: Monday–Friday, 8:00 AM to 4:30 PM
Salary Range: $75,000–$80,000

New York Adjuster's License is Required 

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

Why Join CCMSI?

Culture: We embrace a culture of integrity, passion, and enthusiasm, treating employees as valued partners.
Career Development: CCMSI offers robust training programs and career advancement opportunities.
Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, 401(k), and ESOP.
Work Environment: Employees are supported with manageable caseloads and resources to succeed in their roles.

At CCMSI, we are dedicated to hiring the best and brightest talent to deliver exceptional service to our clients. As a leading Employee-Owned Third Party Administrator (TPA) specializing in self-insurance services, we value our team members through structured career development programs, recognition of achievements, and a culture certified as a Great Place to Work.

Join our team and contribute to a workplace where employee satisfaction and retention rank in the 95th percentile, and your skills are recognized as key to our success.

Position Overview

The Multi-Line Claim Consultant will investigate, evaluate, and adjust multi-line claims while ensuring compliance with established standards, state laws, and client-specific handling instructions. This role offers the opportunity to manage complex claims, serve as a key point of contact for clients, and contribute to claim reviews and training sessions. This position may also serve as advanced training for future senior-level roles.

• Investigate, evaluate, and adjust claims in accordance with CCMSI standards and laws.
• Establish reserves and provide recommendations within authority levels.
• Review and approve medical, legal, and damage-related invoices.
• Authorize claim payments and negotiate settlements within established guidelines.
• Coordinate communication with clients, claimants, and other parties throughout the claim process.
• Conduct claim reviews, training sessions, and participate in legal proceedings as needed.
• Monitor subrogation claims and prepare reports detailing claim status.

Position Requirements

Education & Experience:

• 5+ years of multi-line claims experience is required.

Licenses:

• New York Adjuster’s License is required.

Skills & Attributes:

• Strong analytical, negotiation, and communication skills.
• Detail-oriented, self-starter with excellent organizational abilities.
• Ability to adapt to a constantly changing environment and manage multiple priorities.
• Proficiency with Microsoft Office programs.

Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

Apply today to join a dynamic team focused on professional growth and delivering exceptional service!