Workers' Compensation Claim Consultant

Location: St. Louis, MO
Schedule: Monday–Friday, 8:00 AM–4:30 PM (Hybrid after training period)
Salary Range: $65,000–$75,000

About the Role:
Join CCMSI, a leading Third Party Administrator, as a Workers' Compensation Claim Consultant. In this role, you’ll manage a multiple-account desk working in the MO, IL, IN, and KS jurisdictions, handling claims in diverse industries such as school districts, transportation, and casinos. Your responsibilities will include investigating, evaluating, and adjusting claims while delivering exceptional service to our clients. This position may serve as a training platform for future advancement.

• Investigate, evaluate, and adjust workers' compensation claims per corporate standards and state laws.
• Establish and recommend reserves within authority levels.
• Review and approve medical, legal, and damage-related invoices.
• Negotiate settlements in line with client-specific instructions and state regulations.
• Maintain a personal diary of claim activity and prepare detailed status reports.
• Compute disability rates and ensure compliance with jurisdictional laws.
• Communicate effectively with clients, claimants, and vendors throughout the process.
• Participate in claim reviews, training sessions, mediations, or hearings as needed.

Skills & Qualifications:

• Strong writing, math, and communication skills.
• Ability to multi-task in a fast-paced environment.
• Proficient phone skills and attention to detail.
• 5+ years of prior workers' compensation claims experience is required. 
• Proficient in Microsoft Office (Word, Excel, Outlook).

Nice to Have:

• Experience with local travel for claim reviews.
• Familiarity with school district, transportation, or casino industries.

Performance Metrics:
Your performance will be evaluated through regular audits and supervisor reviews.

Why Join CCMSI?

• Culture: We are an Employee-Owned Company, committed to integrity, passion, and enthusiasm.
• Career Development: Enjoy opportunities for growth with structured training programs.
• Benefits: 4 weeks of PTO in your first year, 10 paid holidays, plus medical, dental, vision, 401(k), ESOP, and more.
• Work Environment: Manageable caseloads and a supportive team environment.

Take the next step in your career with CCMSI—where your skills, experience, and passion make a difference every day.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.  CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

Disclaimer: The posted salary range reflects the anticipated base pay for this role. Actual pay will depend on factors such as qualifications, experience, location, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. This range complies with state and local transparency laws. Please discuss any questions about compensation or benefits with our hiring team.