Job Title: Claim Clerk

Location: In-office position at CCMSI Greenwood Village, CO
Work Schedule: Full-time, Monday – Friday, 8:00 AM – 4:30 PM (No opportunity for remote work)
Pay Rate: $20-22/per hour (37.5 hours per week - 1 hour unpaid lunch) 

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

About CCMSI

At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.

Why Join CCMSI?

• Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
• Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
• Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long-Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
• Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage realistic workloads.

Position Summary:

The Claim Clerk will provide essential administrative support to a team of adjusters handling Property Casualty Claims. This position requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively to ensure efficient claims processing.

• Organize and distribute incoming mail for assigned accounts.
• Manage document processing, including scanning, filing, and organizing claim-related paperwork.
• Assist in claim file setup and ensure accuracy in file documentation.
• Maintain tracking systems for outstanding documents, follow-ups, and required responses.
• Provide administrative support for the claim team, including summarizing correspondence and data entry.
• Respond to inquiries from providers and clients as directed by adjusters.
• Ensure compliance with internal procedures and service commitments.
• Support adjusters with special projects and assist in learning new systems.
• Perform additional clerical duties as assigned.

Performance Measurement:

Success in this role is measured by:

• Timely completion of assigned tasks.
• Accuracy in document handling and claim processing.
• High level of customer service and responsiveness.
• Demonstrating teachability and adaptability in learning new systems.

Qualifications:

• High school diploma or equivalent.
• Strong organizational, time management, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to work independently with minimal supervision.
• Reliable attendance and responsiveness to internal and external client needs.
• Deductive reasoning skills and ability to follow established procedures.
• Previous insurance knowledge or experience is helpful but not required.

Preferred Skills:

• Ability to type 50 WPM.
• Experience with learning new computer programs/systems.
• Strategic planning skills.

Physical Demands and Working Conditions:

• Requires the ability to sit or stand for extended periods (up to 7.5 hours).
• Occasionally lift objects up to 50 pounds with mechanical or team assistance.
• Sufficient visual and auditory capabilities to interact effectively with team members and clients.

CCMSI Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focusing on client service; embracing a client-centered vision; maintaining enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality, and trust; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

Apply today to join a dynamic team focused on professional growth and delivering exceptional service!

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