Position Title: Workers' Compensation Claim Supervisor
Location: Hybrid – Irvine, CA (2 days in office per week)
Hours: Monday – Friday, 8:00 AM to 5:00 PM PT
Salary Range: $108,000 - $112,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

CCMSI is Hiring!

We’re looking for an experienced Workers' Compensation Claim Supervisor to join our team in Irvine, CA. This hybrid role supervises a team of 4-5 adjusters and one claim assistant, handling multiple accounts exclusively within California jurisdiction.

At CCMSI, we are employee-owned and committed to providing exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays
✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more
✅ Career Growth – Structured training programs with opportunities for advancement
✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role:

The Workers' Compensation Claim Supervisor is responsible for the supervision, investigation, and adjustment of assigned claims while ensuring compliance with California regulations. This role requires strong leadership to mentor mid-level examiners, maintain timely processing of indemnity benefits, and pass internal best practices audits.

• Supervise a team of 4-5 adjusters and one claim assistant, ensuring compliance with Corporate Claim Standards and client-specific handling instructions
• Handle claims exclusively within California jurisdiction, including litigated cases
• Maintain timely indemnity benefit payments and oversee reserve establishment
• Provide coaching and training to improve examiner performance
• Ensure proper medical, legal, and invoice review, negotiating disputed costs when necessary
• Directly manage complex and litigated claims, including SIP-required files
• Travel occasionally for client meetings or industry events
• Maintain accurate diary reviews and ensure adherence to performance metrics

✅ 5+ years of Workers’ Compensation claims experience
✅ Previous leadership experience in claims supervision preferred
✅ Strong track record of timely indemnity payments and customer service excellence
✅ California Self-Insurance Administrator (SIP) certification is required

Performance Measurement:

Success in this role is measured by:

• Adherence to internal best practices
• Timely processing of benefits
• Effectiveness in coaching and developing mid-level examiners

Join Our Team!

At CCMSI, we offer a collaborative work environment, industry-leading benefits, and career advancement opportunities. If you’re a dedicated Workers' Compensation leader with California jurisdiction expertise, apply today!

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