Position Title: Multi-Line Claim Supervisor 

Location: Remote 

Hours: Monday - Friday, 8:00 AM to 5:00 PM MT (potentially flexible)

Salary Range: $75,000 - $100,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

CCMSI is Hiring!

We’re seeking an experienced Multi-Line Claim Supervisor with a strong background in municipal and public entity programs to join our team. This fully remote role requires the ability to supervise a high-volume caseload while also handling a select number of complex claims, including those involving sovereign immunity, self-insured municipalities, and third-party claims.

At CCMSI, we are employee-owned and committed to delivering exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits to support your success.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays
✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more
✅ Career Growth – Structured training programs with advancement opportunities
✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Multi-Line Claim Supervisor, you will be responsible for overseeing a high-volume caseload while directly handling your own files. These claims will primarily involve municipal and state program claims, including third-party claims, self-insured municipalities, and issues related to sovereign immunity.

This role requires technical expertise in adjusting, claims handling, and reporting technology. Experience working with the Colorado Governmental Immunity Act  is highly desirable. Additionally, you must  have experience handling auto, property, and casualty claims.

You will ensure compliance with corporate claim standards, client-specific instructions, and jurisdictional regulations across multiple states. 

• Supervise multi-line claim activity to ensure compliance with standards, client instructions, and laws.
• Investigate, evaluate, and adjust assigned multi-line claims per established guidelines.
• Establish and oversee claim reserves within authority limits.
• Review medical, legal, and damage estimates, negotiating disputed invoices as needed.
• Authorize and process claim payments within industry standards and authority levels.
• Negotiate settlements in accordance with standards, client instructions, and state laws.
• Oversee selection, referral, and supervision of outside vendors (legal, surveillance, case management, etc.).
• Directly handle complex and litigated claims.
• Provide training, education, and development for claim staff.
• Maintain personal diary and review claim system updates.
• Ensure compliance with corporate and client-specific claim handling guidelines.

• 10+ years of multi-line claim experience required, with a strong focus on municipal and public entity program claims.

• Adjuster Experience Required – Must have recent and current experience in auto, property, and casualty adjusting.

• Experience with Self-Insured clients, specifically municipalities, is a plus.

• Knowledge of sovereign immunity is a plus.

• Experience handling third-party claims is a plus.

• Litigation experience is a must.

• Supervisory experience managing high-volume caseloads preferred.

• Technical proficiency with reporting technology and claim management systems required.

• Strong analytical, negotiation, and communication skills.

• Ability to multi-task and thrive in a fast-paced environment.

• Experience handling claims across multiple jurisdictions is required.

• 3+ years of supervisory or mentorship experience is preferred.

Licenses & Certifications
AIC certification preferred

Our Core Values
At CCMSI, we uphold a culture of integrity, client focus, excellence, and innovation. We value teamwork, continuous improvement, and leading by example.

📢 Ready to take the next step in your career? Apply today!

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