Position Title: Multi-Line Claim Representative II – Remote 

Location: Remote – Colorado 

Hours: Monday – Friday, 8:00 AM to 5:00 PM MT

Salary Range: $65,000 to $75,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

CCMSI is Hiring! We’re seeking an experienced Multi-Line Claim Representative II to join our team remotely. This position is open to Colorado residents only.

At CCMSI, we are employee-owned and committed to providing exceptional service. We offer manageable caseloads, a supportive work environment, and industry-leading benefits.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays
✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more
✅ Career Growth – Structured training programs with opportunities for advancement
✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Multi-Line Claim Representative II, you will be responsible for adjusting a variety of claims, including General Liability, Auto, and Property Damage. The role requires 2+ years of multi-line claims experience. This position involves managing a dedicated client account while ensuring compliance with CCMSI’s high standards of quality service.

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are embedded into how we treat our employees—as a valued partner—with integrity, passion, and enthusiasm.
• Career Development: CCMSI offers robust internal training programs with opportunities for advancement.
• Benefits: In addition to 4 weeks of paid time off in your first year, you’ll also enjoy comprehensive benefits, including Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job, and are given manageable caseloads.

We are looking for a skilled Multi-Line Claim Representative II to handle General Liability and other claims in a remote work setting.

Responsibilities:

• Investigate, evaluate, and adjust multi-line claims in accordance with established standards and laws.
• Establish and review reserves within established authority levels.
• Review and approve or provide oversight on medical, legal, and damage estimates related to claims.
• Authorize and make payments on claims in accordance with company procedures.
• Negotiate settlements within established corporate and client-specific guidelines.
• Coordinate and communicate effectively with clients, claimants, and other parties involved in the claims process.
• Maintain and manage personal diaries for claims on the claim system.

Qualifications:

• 2+ years of experience in multi-line claims adjusting is required.
• Colorado claims experience is required.
• Previous self-insurance experience, specifically with municipalities or public entities, is highly preferred. 
• Strong communication, organizational, and negotiation skills are essential.

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