Subrogation Supervisor

Location: Maitland, FL
Work Arrangement: Hybrid (In-office daily for initial training up to 6 months, then hybrid with in-office presence every other Wednesday)
Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Salary Range: $95,000 - $100,000

Salary Disclaimer: The posted salary reflects the anticipated base pay for this role. Actual pay will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. Discuss compensation and benefits questions with our hiring team.

Position Overview:

The Subrogation Supervisor is responsible for overseeing the investigation, adjustment, and recovery of subrogation claims across multiple accounts within the Florida jurisdiction, covering various industries. This role ensures compliance with corporate claim standards, client-specific instructions, and applicable laws. The supervisor will lead a team of 6-8 direct reports, providing guidance, training, and support while maintaining high-quality claim handling practices. This position reports to Claims Management and requires an adjuster's license.

• Supervise the investigation, adjustment, and recovery activities of subrogation claims to ensure compliance with industry standards and corporate policies.

• Assign claims and oversee their handling to ensure timely and effective resolution.

• Investigate, evaluate, and adjust subrogation claims in accordance with Florida regulations.

• Establish and oversee reserves for designated claims within authority levels.

• Review and approve medical, legal, damage estimates, and invoices to determine reasonableness and relation to claims.

• Negotiate disputed bills and invoices for resolution.

• Authorize and process claim payments utilizing industry-standard payment procedures.

• Directly handle complex and litigated subrogation claims.

• Provide training and development opportunities to claim staff.

• Maintain diary system to ensure timely follow-up on claim activities.

• Ensure compliance with corporate handling standards and special client instructions.

Required Skills & Experience:

• Experience: Minimum of 5 years handling subrogation claims, with at least 3 years in a supervisory role preferred.

• Technical Knowledge: Strong understanding of subrogation recovery processes for both Workers’ Compensation and Liability claims.

• Communication: Excellent verbal and written communication skills with the ability to effectively negotiate settlements.

• Problem-Solving: Strong analytical and decision-making skills to assess claim value and recovery potential.

• Organization: Ability to prioritize tasks and manage a team in a fast-paced, evolving environment.

• Independence: Self-starter with the ability to work with minimal supervision.

• Confidentiality: Ability to handle sensitive information with discretion.

• Adjusters license is required. 

Preferred Qualifications:

• Industry certifications such as AIC, CPCU, or ARM is preferred but not required.

Technical Requirements:

• Proficiency in Microsoft Office Suite and claims management software.

Why Join CCMSI?

At CCMSI, we foster a culture of integrity, passion, and enthusiasm. As an Employee-Owned Company, we prioritize career development and provide structured training programs to support professional growth. Our benefits include:

• Paid Time Off: 4 weeks in the first year, plus 10 paid holidays.

• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability.

• Retirement Plans: 401K and ESOP (Employee Stock Ownership Plan).

• Work-Life Balance: Hybrid schedule after initial training period.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Life Insurance, ESOP, and 401K. Background checks are conducted per applicable laws.

If you are an experienced subrogation professional looking for an opportunity to lead and develop a team while contributing to a dynamic organization, we encourage you to apply!

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