Position Title: Bodily Injury Claim Adjuster (Multi Line)

License: FL required

Location: Remote

Hours: Monday - Friday, 8:00 AM to 4:30 PM

Salary Range: $76,500 to $89,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

Position Summary:
We are seeking an experienced Bodily Injury Claim Adjuster to join our team remotely, dedicated to handling claims for a specific client account within the Florida jurisdiction. This role involves the investigation and adjustment of multi-line claims, with a particular focus on bodily injury claims. Experience within municipality is highly preferred.

This is a full-time, Monday through Friday position from 8:00 am to 4:30 pm, with a competitive salary range of $76,500 to $89,000. The position requires a Florida adjuster’s license and provides an excellent opportunity for a motivated claims professional with strong analytical, investigative, and communication skills.

• Investigate, evaluate, and adjust assigned multi-line claims, including bodily injury, commercial property, and first-party claims, ensuring compliance with corporate and client-specific handling standards and applicable state laws.
• Establish and recommend reserves within authority limits, accurately document claim files, and update reserves as needed.
• Authorize and manage claim payments, adhering to established authority levels, corporate procedures, and industry standards.
• Conduct complex negotiations to resolve claims, including disputed invoices, and reach settlements in line with corporate and client standards.
• Assess and pursue subrogation opportunities and oversee claims sent to outside vendors (legal, surveillance, case management).
• Attend mediations, hearings, and conferences as needed, and actively participate in client communication throughout the claim process.
• Provide comprehensive reports with a focus on detail and accuracy on all status reports to the client. These are formal status reports completed monthly on each claim, that include investigative detail with a well-thought-out liability analysis. 
• Collaborate on claim reviews and client training sessions, contributing insights to improve claim handling and client satisfaction.

• Experience: Minimum of 5 years of experience adjusting bodily injury claims, with multi-line claim handling experience required. Litigation experience is preferred, and prior experience with municipalities is beneficial.
• Skills:
  • Strong analytical skills, with the ability to quickly assess data and make sound decisions.
  • Excellent verbal and written communication abilities, able to clearly convey complex information to clients and stakeholders.
  • High level of empathy and professionalism when working with claimants and those impacted by losses.
  • Strong ethical judgment and the ability to remain objective and impartial during claim evaluations.
  • Exceptional organizational skills, attention to detail, and the ability to prioritize tasks efficiently.
  • Proficiency with claims management tools, data analysis, and client interaction platforms.
  • Knowledge of insurance policies and relevant legal guidelines.
• Education: High school diploma or equivalent is required; advanced training or education in insurance is a plus.
• Licenses/Certifications: Must hold a Florida adjuster’s license.

About CCMSI:

At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we’re united by a common mission to deliver exceptional service to our clients. As an employee-owned company, we focus on developing our staff through structured career development programs and by rewarding individual and team efforts. Certified as a Great Place to Work, CCMSI’s employee satisfaction and retention rank in the 95th percentile, reflecting our commitment to an outstanding work environment.

Why Join CCMSI?

• Culture: Our Core Values shape how we treat employees as valued partners—with integrity, passion, and enthusiasm.
• Career Development: CCMSI offers robust internships and internal training programs to support growth and advancement within the organization.
• Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a benefits package that includes Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and Employee Stock Ownership Program (ESOP).
• Supportive Work Environment: We believe in creating a workplace where employees enjoy coming to work each day, are provided with the resources to succeed, and manage.
• Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

Apply today to join a dynamic team focused on professional growth and delivering exceptional service!

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