Workers' Compensation Claim Consultant - IL Jurisdiction
Location: Chicago, IL
Schedule: Monday–Friday, 8:00 AM–4:30 PM (May be flexible)
Work Arrangement: Hybrid after initial training (up to 6 months); in-office one day per week. Hybrid status is contingent on performance and attendance.
Salary Range: $65,000–$80,000

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

About the Role:

Join CCMSI, a leading Third-Party Administrator, as a Workers' Compensation Claim Consultant in Chicago, IL. In this role, you will manage a multiple-account desk within diverse industries, including public entities and manufacturing, with a focus on Illinois jurisdiction only. Your responsibilities will include investigating, evaluating, and adjusting workers' compensation claims while providing outstanding service to our clients. This position offers opportunities for professional growth and potential advancement.

• Investigate, evaluate, and adjust workers' compensation claims in compliance with corporate standards and Illinois state laws.

• Establish and recommend reserves within designated authority levels.

• Review and approve medical, legal, and damage-related invoices.

• Negotiate settlements in alignment with client instructions and state regulations.

• Maintain a personal diary of claim activity and prepare comprehensive status reports.

• Compute disability rates and ensure compliance with Illinois jurisdictional laws.

• Effectively communicate with clients, claimants, and vendors throughout the claims process.

• Participate in claim reviews, training sessions, mediations, or hearings as needed.

Required:

• 5+ years of Illinois workers' compensation claims experience.

• Strong writing, math, and communication skills.

• Ability to multi-task in a fast-paced environment with attention to detail.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Excellent phone and interpersonal skills.

• Excellent Customer Service, follwing CCMSI best practices.

Performance Metrics:

Your performance will be evaluated through regular audits and supervisor reviews. Hybrid work privileges are subject to performance and attendance standards.

Why Join CCMSI?

Culture: We are an Employee-Owned Company, committed to integrity, passion, and enthusiasm.
Career Development: Structured training programs and opportunities for advancement.
Benefits: 4 weeks of PTO in your first year, 10 paid holidays, medical, dental, vision, 401(k), ESOP, and more.
Work Environment: Manageable caseloads and a supportive team setting.

Take the next step in your career with CCMSI—where your skills, experience, and passion make a difference every day.

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