Claim Associate
Location: Scottsdale, AZ (In-Office)
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (37.5 hours/week with a 1-hour unpaid lunch)
Compensation: $37,000 – $40,000 annually (Hourly Position)

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

About CCMSI

At CCMSI, we take pride in delivering exceptional service as a leading Third Party Administrator in self-insurance services. As an Employee-Owned Company, we invest in our employees through structured career development programs, recognizing and rewarding individual and team contributions. Certified as a Great Place to Work, our employee satisfaction and retention rank in the 95th percentile.

Why Join CCMSI?

• Career Growth – We provide robust internal training and development programs for career advancement.
• Work-Life Balance – Enjoy 4 weeks of paid time off in your first year, plus 10 paid holidays.
• Comprehensive Benefits – We offer Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability, 401K, and ESOP (Employee Stock Ownership Plan).
• Supportive Work Environment – We provide the resources needed for success and a collaborative team culture.

Position Overview

As a Claim Associate, you will provide administrative and clerical support to the claim team, ensuring accurate and efficient processing of claim-related tasks. This role is ideal for detail-oriented individuals seeking growth opportunities in the insurance industry.

• Order police reports and upload documents/photos into claim files.
• Answer incoming calls from claimants and clients, providing professional assistance.
• Enter new claims into the system and process claim assignments.
• Request iCE system access for claims as needed.
• Maintain accurate claim documentation and support adjusters with administrative tasks.

Preferred Qualifications & Skills

• Organized and detail-oriented with strong clerical skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and prioritize multiple tasks.
• Knowledge of medical terminology is highly desirable.
• Prior experience in insurance, claims, or customer service is a plus.
• Willingness to obtain an adjuster’s license in the future (must pass a licensing exam and background check after training).

Education & Experience

• Associate’s degree or 2+ years of relevant business experience.

If you’re looking for a career-minded opportunity with room for growth, CCMSI is the place for you! Apply today to join our dynamic and supportive team.

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