Be the Face of CCMSI! Launch Your Career as Our Next Receptionist

Location: Irvine, California (In-Office Role – No Remote Work Available)
Work Hours: Monday-Friday, 8:00 AM to 4:30 PM 
Salary: $19.00/hr -$21.50/hr (Hourly – 37.5 hours/week)

Are you a proactive and organized professional with a passion for customer service? Do you enjoy creating a welcoming environment while keeping office operations running smoothly? If so, we want you to be the first point of contact for CCMSI.

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

Why You’ll Love Working Here

• Culture: Join a team that values professionalism, collaboration, and a positive work environment.
• Impact: As the first point of contact, you will represent CCMSI with professionalism and warmth.
• Stability and Growth: Enjoy a full-time, in-office role with opportunities to expand your skills.

What You’ll Do

As our Receptionist, you will be responsible for managing incoming calls, greeting visitors, and providing essential clerical support to keep our office running efficiently.

• Answer all incoming and in-house calls, directing them to the appropriate person.
• Transfer calls and take messages as needed.
• Greet and assist visitors, ensuring a professional and friendly first impression.
• Open, sort, and distribute incoming mail and handle outgoing correspondence.
• Order office supplies and maintain inventory levels.
• Perform clerical duties as requested, including proofreading documents, preparing letters and labels, sorting checks, tearing down loss runs, stuffing envelopes, data entry, copying, and filing.
• Provide additional administrative support to various departments as needed.
• Perform other duties as assigned.

What You Bring to the Table

Must-Have Skills:

• Strong customer service mindset and a professional demeanor.
• Excellent oral and written communication skills, with a polished and professional phone presence.
• Ability to handle multiple tasks and prioritize responsibilities effectively.
• Experience managing a multi-line phone system with voicemail applications preferred.
• Self-starter with strong organizational abilities.
• Flexibility, initiative, and the ability to work independently with minimal supervision.
• Team-oriented mindset with the ability to adapt in a dynamic office environment.
• Reliable and predictable attendance within client service hours.
• Strong attention to detail and the ability to maintain confidentiality.
• Ability to clearly communicate verbally and in writing with both internal and external clients.
• Be bilingual

Education and Experience:

• High school diploma or equivalent required.
• Previous experience in a customer service or administrative support role preferred.

Computer Skills:

• Proficiency in Microsoft Office programs (Outlook, Word, Excel).

Physical Demands

• Ability to sit for extended periods and use a computer.
• Occasional lifting of office supplies or mail up to 15 pounds.

How Success is Measured

• Providing a professional and welcoming experience for all callers and visitors.
• Maintaining an organized and efficient front desk.
• Demonstrating reliability, teamwork, and responsiveness to internal and external needs.

Ready to Join Us?

If you are a people person who takes pride in being the face of an organization, apply today and become an essential part of our employee-owned company’s success.

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