Multi-Line Liability Claim Representative I

📍 Jackson, MS | 💼 Hybrid Schedule After Training | 💲 $40,000 – $50,000
🕗 Monday–Friday | 8:00 AM to 4:30 PM
🔹 Handles multiple municipal accounts
🔹 MS jurisdiction – MS Adjuster License required (or must be obtained shortly after hire)

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

At CCMSI, we look for talented individuals who bring integrity, curiosity, and a passion for service. As a leading Third Party Administrator (TPA), we specialize in self-insurance programs and are proud to be 100% employee-owned. With a culture that values collaboration and a deep commitment to client satisfaction, CCMSI offers more than just a job—we offer a long-term career path.

We’re currently seeking a Multi-Line Liability Claim Representative I to join our Jackson, MS team. This is a hybrid role, requiring 1–2 days per week in the office after an initial training period. You’ll be adjusting a variety of liability claims for multiple municipal clients, with guidance from experienced team members and supervisors.

• Investigate, evaluate, and adjust multi-line liability claims in compliance with CCMSI and client guidelines

• Handle claims from start to resolution, including coverage analysis, liability investigation, and negotiation

• Review legal, medical, and miscellaneous bills to determine relatedness and negotiate disputes

• Manage claim payments and set accurate reserves

• Collaborate with legal counsel and other vendors as needed

• Maintain detailed claim documentation and submit reports for excess carriers or audits

• Monitor subrogation opportunities

• Deliver excellent service and communication to internal and external stakeholders

What You Bring:

• 3+ years of liability claim experience OR related insurance experience

• MS Adjuster License or the ability to obtain one within a designated timeframe

• Excellent written and verbal communication skills

• Ability to work independently and prioritize tasks in a fast-paced, service-driven environment

• Strong organization and time management skills

• Proficiency with Microsoft Office tools (Word, Excel, Outlook, Teams)

Why Join CCMSI?

• Employee-Owned Company – You’ll have a stake in our success through our ESOP

• Great Work/Life Balance – Standard 8–4:30 schedule with hybrid flexibility after training

• Robust Benefits Package – Medical, Dental, Vision, 401(k) with match, ESOP, Life Insurance, Critical Illness, Short and Long-Term Disability

• Generous PTO – 4 weeks of paid time off in your first year, plus 10 paid holidays

• Career Growth – Strong training and internal promotion pathways, including opportunities to advance to Claim Rep II or other roles

Performance is Measured By:

• Timely and accurate claim documentation and processing

• Client satisfaction and adherence to service commitments

• Compliance with diary, reserve, payment, and audit standards

Join CCMSI and be part of a team that puts people first—our clients and our employees.

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