Multi-Line Claim Representative II – Remote

Salary Range: $65,000 – $75,000 | National Accounts | Commercial Trucking Focus | Monday–Friday | Full-Time | Home State License Required

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will be based on factors such as qualifications, experience, geographic location, and internal equity. This role may also be eligible for additional compensation, such as bonuses or other forms of pay.

CCMSI offers a comprehensive benefits package, including Medical, Dental, Vision, Life Insurance, 401(k), ESOP, paid time off, and more. Benefit details will be shared during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are only conducted after a conditional offer of employment has been extended.

Are you an experienced claims professional with a background in commercial auto, trucking, and bodily injury claims? Join CCMSI, a 100% employee-owned company and recognized Great Place to Work, where you’ll be empowered to make a difference and grow your career in a supportive, remote-first environment.

We are seeking a Multi-Line Claim Representative II to handle complex commercial auto liability claims for national accounts. This fully remote role offers steady weekday hours, manageable caseloads, and the opportunity to work with a dedicated client group that values responsive, high-quality service.

What You’ll Do

• Investigate, evaluate, and adjust multi-line liability claims with a focus on commercial auto and trucking exposures

• Review and approve medical, legal, and vendor invoices; resolve disputed bills

• Negotiate settlements with claimants and attorneys in line with client expectations and state guidelines

• Authorize claim payments within your settlement authority

• Collaborate with and supervise defense counsel as needed

• Identify and pursue subrogation opportunities

• Prepare detailed claim summaries, payment reports, and reserve updates

• Maintain compliance with CCMSI’s service standards and client-specific handling protocols

• Participate in excess reporting and quality audits as required

What You Bring

• 2+ years of relevant multi-line or commercial auto liability adjusting experience

• Strong background in trucking claims, auto liability, and bodily injury

• Active home state adjuster license (multi-state licensing preferred)

• Strong negotiation, organization, and written communication skills

• Self-starter with the ability to work independently and manage time effectively

Why Join CCMSI?

• Remote work flexibility with predictable weekday hours

• Employee-owned culture focused on teamwork, recognition, and growth

• Manageable caseloads that support accuracy and work-life balance

• Competitive salary and benefits package, including:

  • 4 weeks of PTO in your first year

  • 10 paid holidays

  • Medical, dental, vision, life, disability, 401(k), and ESOP participation

Ready to take the next step in your claims career with a company that values your experience and ownership mindset? Apply today and become part of a team where your work truly matters.

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