Position Title: Workers’ Compensation Claim Representative II
Location: [Insert Office Location, NV] – Hybrid
Work Arrangement: Hybrid after training (in-office Mondays, Tuesdays, and every other Wednesday)
Schedule: Monday–Friday, 8:00 AM to 4:30 PM
Salary Range: $60,000–$75,000 annually
License/Certification Required: Nevada Adjuster’s License
Client Type: Single dedicated client – Casino industry
Jurisdiction: Nevada-only claims

Build Your Career with Purpose

At CCMSI, we believe in claims work that makes a difference—for injured workers, for our clients, and for the teammates beside you. As a 100% employee-owned company, we invest in your development, prioritize manageable caseloads, and create space for you to grow. If you're ready to apply your Nevada workers’ compensation expertise in a hybrid role with a consistent client base, this may be your next step.

Job Summary

We are seeking a Workers’ Compensation Claim Representative II to manage lost time claims for a dedicated Nevada-based casino client. This role requires strong knowledge of Nevada workers’ compensation statutes, excellent time management, and the ability to work both independently and collaboratively. You’ll join a supportive team environment that values accuracy, compliance, and proactive resolution strategies.

• Independently investigate and adjust lost time workers’ compensation claims in accordance with Nevada law, CCMSI Best Practices, and client-specific instructions

• Evaluate liability and determine compensability based on facts, evidence, and jurisdictional requirements

• Calculate, monitor, and adjust reserves within established authority levels

• Review and process medical, legal, and miscellaneous invoices; resolve disputes as needed

• Coordinate communication with injured workers, employers, attorneys, and medical providers

• Negotiate claim settlements and manage litigation in partnership with defense counsel

• Authorize and issue payments accurately and timely

• Identify and pursue subrogation opportunities

• Maintain claim diary and complete all documentation in a timely and professional manner

• Respond to excess/reinsurance carrier reporting needs as applicable

• Collaborate with internal teams to meet service commitments and client satisfaction goals

Required:

• 3–5+ years of experience managing lost time Nevada workers’ compensation claims

• Active Nevada Adjuster’s License

• Excellent written and verbal communication skills

• Strong organizational skills and ability to meet statutory deadlines

• Proficient in Microsoft Office (Outlook, Word, Excel)

• Reliable, predictable attendance within scheduled service hours

Nice to Have:

• Bilingual fluency in English and Spanish

• Experience handling claims in the casino or hospitality industry

• AIC, ARM, or related insurance certification(s)

Performance Metrics

• Compliance with CCMSI Best Practices

• Adherence to statutory deadlines and client-specific handling instructions

• Timeliness and quality of documentation, payments, and diary management

• Client satisfaction and feedback

What We Offer

• Four weeks of paid time off in your first year, plus 10 paid holidays

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability

• Employer-funded ESOP and 401K plan with company match

• Structured career development programs and internal promotion pathways

• A supportive in-office environment that values teamwork and employee growth

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

Visa Sponsorship:

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer:

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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