Claim Clerk – In Office | Wall Township, NJ

$18–$20/hr | M–F, 8:30 AM – 4:30 PM | 37.5 Hours/Week

Build your career with purpose.
Join a supportive team at CCMSI as a Claim Clerk in our Wall Township, NJ office. This fully in-office role is ideal for someone who thrives in a structured setting and enjoys supporting others through detailed administrative work. If you have strong communication skills, enjoy organization, and want to grow in a long-term claims career, this is a great entry point.

Job Summary

The Claim Clerk is responsible for a variety of clerical and administrative tasks that support our claims team. From filing and document organization to handling phone calls and backing up reception, your work will help ensure claims are processed accurately and efficiently.

• Match and sort incoming claim-related mail

• Follow up on bills and assist with file management

• Set up new claim files and support team instructions

• Back up receptionist duties when needed

• Enter summaries of correspondence and medical records into claim logs

• Retrieve, re-file, and maintain claim files in storage

• Photocopy and route claim documents

• Return provider or client calls as directed

• Provide general administrative support to assigned claims team

• Ensure timely task completion in accordance with CCMSI’s service standards

Required Qualifications

• High School diploma or equivalent

• Strong written and verbal communication skills

• Detail-oriented with strong organizational abilities

• Comfortable working independently with minimal supervision

• Proficiency in Microsoft Office, including Word, Excel, and Teams

• Reliable, predictable attendance during scheduled hours

• Ability to sit or stand for long periods and lift up to 15 lbs occasionally

Nice to Have

• Previous experience in an administrative or clerical role

• Familiarity with claims, insurance, or medical terminology

Performance Metrics

• Timely and accurate completion of assigned tasks and clerical support

• Adherence to diary/task schedules and documentation standards

• Internal feedback and annual performance evaluation

Growth Potential

This role offers future opportunities for advancement within CCMSI’s claims operations, including paths to become a Claim Assistant or Medical Only Claim Representative.

What We Offer

• Four weeks of paid time off in your first year, plus 10 paid holidays

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability

• Employer-funded ESOP and 401K plan with company match

• Structured career development programs and internal promotion pathways

• A supportive in-office environment that values teamwork and employee growth

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

Visa Sponsorship:

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer:

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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