Workers’ Compensation Claim Representative I

Location: Greenwood Village, CO
Work Arrangement: In-office for the first 3 months, then gradual transition to a hybrid schedule (M–F, 8:00 AM–4:30 PM MT)
Salary Range: $60,000–$70,000 annually
Caseload: Multiple client accounts (public and private sectors)
Jurisdiction: Colorado (with potential future exposure to Utah)

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We’re looking for a Workers’ Compensation Claim Representative I to join our Greenwood Village, CO team. This position is ideal for someone with strong organizational skills, attention to detail, and the ability to manage multiple priorities with professionalism. You’ll handle a diverse portfolio of Colorado-based workers’ compensation claims, representing both public entities and private sector clients.

This is a growth-oriented role that may serve as a steppingstone to a more senior claim representative position in the future.

• Investigate and adjust Colorado workers’ compensation claims in accordance with CCMSI best practices and client-specific handling instructions.

• Analyze and process medical and legal documentation, including invoices, treatment plans, and reports.

• Communicate with claimants, medical providers, attorneys, and clients to ensure efficient and effective claim resolution.

• Prepare and maintain accurate documentation in claim files and systems.

• Provide client updates and reporting as needed, including reserve recommendations and subrogation tracking.

• Participate in training and development opportunities to support career growth.

Required:

• At least 3 years of experience handling workers’ compensation claims or equivalent industry experience

• Strong written and verbal communication skills

• Attention to detail and ability to work independently

• High level of integrity, professionalism, and initiative

• Reliable, consistent attendance and commitment to client service

Preferred:

• Associate degree or higher

• Medical terminology or background knowledge is a plus

• Experience with Utah WC claims or interest in cross-training

Licensing:

• Colorado Workers’ Compensation Adjuster license required or ability to obtain one if jurisdictionally mandated

Performance Metrics

Your success in this role will be measured by:

• Compliance with diaries and file handling timelines

• Client satisfaction and responsiveness

• Accuracy and quality of documentation

• Reliability and positive team attitude

What We Offer

• Four weeks of paid time off in your first year, plus 10 paid holidays

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability

• Employer-funded ESOP and 401K plan with company match

• Structured career development programs and internal promotion pathways

• A supportive in-office environment that values teamwork and employee growth

Compensation & Compliance

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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