Medical Only Claim Representative
📍 Remote – Reporting to Little Rock, AR
🕒 Monday–Friday, 8:00 AM–4:30 PM CT (37.5 hours/week)
💲 $21.00–$23.00 per hour

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We’re seeking a detail-oriented and self-motivated Medical Only Claim Representative to join our team. In this fully remote position, you’ll report to our Little Rock, AR branch and manage medical-only workers’ compensation claims for a variety of accounts and industries across the Arkansas jurisdiction. This is a great opportunity for someone looking to build a long-term career in claims with growth potential into more advanced roles.

• Manage medical-only workers’ compensation claims from initial setup to resolution

• File state forms and issue appropriate benefits per statutory requirements

• Review and approve related medical bills and invoices

• Maintain clear, accurate, and timely documentation in claim notes

• Support the broader claim team by assisting with assigned tasks as needed

• Ensure compliance with client handling instructions and CCMSI Best Practices

Required:

• 2+ years of experience in workers’ compensation or insurance

• Strong organizational skills and attention to detail

• Self-starter with reliable follow-through in a remote environment

• Proficiency with Microsoft Office (Outlook, Word, Excel)

• Adjusters license is required or the ability to obtain within first 60 days of employment. 

Nice to Have:

• Knowledge of Arkansas workers’ compensation laws

• Familiarity with medical terminology

• Prior experience supporting multiple clients or jurisdictions

Performance Metrics

• Annual performance review

• Timely and accurate claims handling

• Adherence to client instructions and regulatory requirements

What We Offer

• Four weeks of paid time off in your first year, plus 10 paid holidays

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability

• Employer-funded ESOP and 401K plan with company match

• Structured career development programs and internal promotion pathways

• A supportive environment that values teamwork, flexibility, and employee growth

Compensation & Compliance

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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