Workers’ Compensation Claim Supervisor
📍 Location: Overland Park, KS – Hybrid (In-office at least 2 days/week after initial training)
🕒 Schedule: Monday–Friday, 8:00 AM–4:30 PM
💼 Salary: $70,000–$85,000
At CCMSI, we believe great supervisors don’t just manage—they mentor, develop, and drive performance. We’re looking for a Workers’ Compensation Claim Supervisor to guide a team of up to six adjusters, supporting multiple client accounts across Kansas and Missouri jurisdictions. This is your chance to bring strong communication, coaching, and organizational skills to a high-impact role at a certified Great Place to Work® and employee-owned company.
As a Workers’ Compensation Claim Supervisor, you’ll oversee the investigation and adjustment of workers’ compensation claims and provide strategic leadership to your team. Your role includes reviewing files for compliance, training and mentoring staff, and partnering with internal and external stakeholders to ensure consistent, high-quality claim handling aligned with our corporate standards and client expectations.
Supervise a team of up to six workers’ compensation adjusters, including file reviews and performance coaching.
Assign, monitor, and oversee claim handling to ensure compliance with jurisdictional laws, client requirements, and CCMSI best practices.
Investigate and adjust complex or litigated claims as needed.
Mentor team members and support their professional development.
Oversee and review reserve recommendations, settlements, and payments.
Act as a key escalation point for client and internal claim inquiries.
Participate in audits and performance reviews.
Collaborate with other departments and leadership to improve processes and outcomes.
10+ years of workers’ compensation claim experience, with at least 3 years in a supervisory or leadership role.
Strong communication and coaching skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
High attention to detail and the ability to manage multiple priorities.
Internal audit results and claim file compliance
Team performance and productivity metrics
Annual performance evaluations
Four weeks of paid time off in your first year, plus 10 paid holidays
Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability
Employer-funded ESOP and 401K plan with company match
Structured career development and internal promotion pathways
A supportive, hybrid work environment that values leadership, collaboration, and growth
Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations:
CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.
Equal Opportunity Employer:
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
If you are ready to lead with purpose and make an impact, we'd love to meet you.
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