Mail Services Clerk

📍 Scottsdale, AZ | 💼 On-Site Only | 🕘 M–F, 9:00 AM – 3:30 PM
💲 $20–$23/hr | 30 hours/week | Full-Time, Benefits-Eligible

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process mail—we keep essential operations running smoothly. As a leading Third Party Administrator and a certified Great Place to Work®, we offer employee ownership, structured career development, and a team-focused culture. We’re proud to be employee-owned and committed to your success.

About This Role

We’re looking for a dependable and organized Mail Services Clerk to support our Scottsdale office. In this critical on-site role, you’ll be responsible for handling all incoming and outgoing mail, packages, and internal deliveries. You’ll also provide light administrative support and be a reliable backup to our switchboard operator.

What You’ll Do

• Receive, open, stamp, and log all incoming mail and checks

• Process outgoing mail, including folding/mailing checks and worksheets

• Prepare and track packages using USPS and UPS, including rate comparisons

• Maintain postage meter and order supplies

• Sort and route mail daily; return misdelivered or incomplete mail as needed

• Record daily postage activity and support monthly reporting for Accounting

• Provide back-up phone coverage for the main switchboard

• Keep mailroom supplies, logs, carts, and slots organized and tidy

What You’ll Bring

• High school diploma or equivalent

• Strong organizational skills and ability to prioritize tasks

• Reliability and punctuality within set work hours

• Comfort with lifting up to 50 lbs (using team lifts or equipment when needed)

• Excellent attention to detail and a self-starter attitude

• Basic computer proficiency, especially with Microsoft Office

What We Offer

• 4 weeks of paid time off in your first year

• 10 paid holidays + comprehensive benefits (medical, dental, vision, life, disability)

• 401(k) with company match + ESOP (Employee Stock Ownership Plan)

• Certified Great Place to Work® with a supportive, people-first culture

Important Notes

• This is a fully in-office role in Scottsdale, AZ

• Schedule is Monday through Friday, 9:00 AM to 3:30 PM (30 hours/week)

• Occasional offsite errands may be required (e.g., delivering certified mail to the post office)

• This position may also occasionally provide backup support to other administrative roles within the office, such as reception or clerical assistance, to ensure seamless coverage during vacations or planned absences. Flexibility and a team-oriented mindset are essential.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

Visa Sponsorship:

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer:

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

Ready to be the heartbeat of our Scottsdale office? Apply today and become part of a team that values your reliability, accuracy, and can-do attitude.

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