Workers' Compensation Claim Consultant – Remote (CA Jurisdiction)

Location: Remote, reporting to Scottsdale, AZ
Schedule: Monday–Friday, 8:00 AM–4:30 PM MST
Salary Range: $85,000–$98,000
Employment Type: Full-time
Jurisdiction: California (SIP certification required)
Desk Type: Multi-account 

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just adjust claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative, client-focused environment. We’re proud to be employee-owned and committed to developing your career through continuous learning and internal opportunities.

Job Summary

As a Workers' Compensation Claim Consultant, you’ll be responsible for investigating, evaluating, and adjusting workers’ compensation claims in the state of California. You’ll manage a multi-account desk with a focus on delivering timely, high-quality service in compliance with California WC laws and CCMSI standards. You will report to our Scottsdale, AZ office but work remotely, and your performance will be measured through audit scores and client feedback.

• Handle all aspects of CA workers’ compensation claims from start to finish, including investigation, reserving, litigation management, and settlement.

• Maintain timely and accurate documentation and correspondence in compliance with audit requirements.

• Work with PEO clients, injured workers, providers, and legal teams to resolve claims efficiently and within best practice guidelines.

• Ensure timely indemnity payments and strong file quality.

• Participate in client meetings, reviews, or hearings as needed.

• Handle complex claims with minimal supervision.

• Adhere to California regulatory requirements and SIP standards.

What You Bring

• Minimum 5 years of California workers’ compensation claims handling experience.

• SIP designation required or ability to obtain within the first 60 days of employment.

• Strong customer service, time management, and organizational skills.

• Ability to manage multiple priorities in a remote environment.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

Performance Metrics

• File audit scores

• Customer satisfaction and responsiveness

• Claims management outcomes

• Timely and accurate indemnity payments

What We Offer

• Generous PTO: 4 weeks in your first year + 10 paid holidays

• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k), and ESOP

• Professional Development: Robust training, advancement paths, and employee ownership

• Work Environment: Supportive, inclusive culture with hybrid flexibility

Compensation & Compliance

The salary range for this position is $85,000–$98,000 annually, based on experience, skills, and internal equity. This is a remote position with required availability during MST business hours. The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

Visa Sponsorship:

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations:

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer:

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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