Multi-Line Claim Consultant

Location: Lisle, IL – Hybrid (after training)
Schedule: Monday–Friday, 8:00 AM–4:30 PM CT (37.5 hours/week)
Salary Range: $60,000–$80,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just adjust claims—we build lasting partnerships. As a leading Third Party Administrator and certified Great Place to Work®, we combine manageable caseloads, employee ownership, and a people-first culture. Our employee-owners are empowered to learn, grow, and make a meaningful impact for clients and communities alike.

Job Summary

As a Multi-Line Claim Consultant, you will investigate, evaluate, and resolve a variety of liability claims—including bodily injury and property damage—across multiple accounts. This role provides an opportunity to handle complex cases, collaborate with clients, and build expertise in multiple lines of coverage. Following a mandatory 3–6 month in-office training period, the role transitions to a hybrid schedule: 1 day per week in office and 4 days from home.

Please note: This is a claims adjuster position responsible for investigating, evaluating, and resolving insurance claims. It is not an HR, risk management, or employer-side role.

What You’ll Do

• Investigate, evaluate, and adjust multi-line claims in accordance with company standards and state laws.

• Establish and recommend reserves within authority levels.

• Review, approve, and negotiate medical, legal, and damage estimates as needed.

• Authorize claim payments and settlements in line with best practices and client instructions.

• Coordinate with outside vendors such as legal counsel, surveillance, and case management.

• Attend hearings, mediations, and client meetings as appropriate (local travel required).

• Maintain thorough claim documentation and provide status reports as requested.

• Ensure compliance with CCMSI best practices, client handling instructions, and applicable regulations.

• Contribute to claim reviews, team training, and client service initiatives.

What You’ll Bring

Required:

• 5+ years of multi-line claim adjusting experience

• Active Adjuster’s License (TX license or Home State License strongly preferred)

• Strong communication, analytical, and negotiation skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to manage a dynamic caseload and meet deadlines

Nice to Have:

• Bachelor’s degree (preferred, not required)

• Experience handling multiple liability lines and litigated claims

• Familiarity with medical terminology and property damage assessments

How We Measure Success

• Compliance with CCMSI best practices and client handling standards

• Timeliness and accuracy of claim handling

• File quality as measured by internal audits

• Collaboration with team members and clients

• Demonstration of CCMSI Core Values in daily work

What We Offer

• 4 weeks of PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Career development and advancement opportunities

• A collaborative and employee-owned culture

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.
Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

Ready to build your career with purpose? Apply today!

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