Workers’ Compensation Claim Supervisor

Location: Reno, NV – Hybrid (after training)
Schedule: Monday–Friday, 7:30 AM–4:00 PM PT (37.5 hours/week)
Salary Range: $78,000–$90,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, supervising claims is about more than oversight—it’s about developing people, ensuring compliance, and delivering quality outcomes for our clients. As a leading Third Party Administrator and certified Great Place to Work®, we offer employee ownership, career growth opportunities, and a collaborative culture where leaders make an impact every day.

Job Summary

We’re seeking a Workers’ Compensation Claim Supervisor to lead a team of up to six adjusters handling Nevada jurisdiction claims. You’ll supervise daily claim activity, manage compliance and audit standards, and oversee client accounts in industries including municipalities, school districts, mining, farming, casinos, and temporary staffing agencies.

This is a hybrid role with an initial in-office training period of up to 6 months. After training, you’ll typically work 2–3 days per week in the office and the remainder remotely. Occasional local travel may be required for claim reviews.

Please note: This is a supervisory-level role requiring NV workers’ compensation adjusting experience and a valid Nevada adjuster license.

What You’ll Do

• Supervise and assign workers’ compensation claims, ensuring compliance with CCMSI standards, client instructions, and NV law.

• Lead and support a team of up to six adjusters, monitoring employee productivity, file quality, and development.

• Investigate, evaluate, and directly handle designated litigated or complex NV claims.

• Establish reserves and oversee reserve adequacy for assigned claims.

• Review and authorize payments, settlements, and medical/legal invoices.

• Provide oversight of vendor partnerships (defense attorneys, surveillance, case management, etc.).

• Deliver training, mentorship, and performance feedback to staff.

• Support client accounts with compliance, reporting, and customer service.

• Ensure accurate and timely diary management and claim documentation.

What You’ll Bring

Required:

• 10+ years of Nevada workers’ compensation claim handling experience

• 3+ years of supervisory or leadership experience (preferred)

• Active Nevada Adjuster License

• Strong knowledge of NV jurisdiction, compliance, and workers’ compensation processes

• Excellent organizational, communication, and negotiation skills

• Ability to manage multiple priorities in a fast-paced environment

• Proficiency with Microsoft Office (Word, Excel, Outlook)

Nice to Have:

• Experience with compliance, audits, and oversight

• Bachelor’s degree preferred

• Professional designations (AIC, CPCU, or ARM)

How We Measure Success

• Employee productivity and development

• Client satisfaction and service standards

• Quality assurance audits and compliance results

• Effective supervision of team and office operations

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Hybrid work schedule after training

• Leadership development and career growth opportunities

• A collaborative, employee-owned culture with long-term stability

Compensation & Compliance

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.
Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for leaders who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

Ready to lead with purpose? Apply today to join CCMSI as a Workers’ Compensation Claim Supervisor in Reno, NV.

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