Multi-Line Claim Representative II

Location: 100% Remote (U.S.)
Schedule: Monday–Friday, 8:00 AM–4:30 PM (time zone flexible, 37.5 hours/week)
Salary Range: $54,000–$75,000 annually

Build Your Career With Purpose at CCMSI

At Cannon Cochran Management Services, Inc. (CCMSI), we’re more than a claims administrator—we’re a team of employee-owners dedicated to delivering what matters most to our clients. Certified as a Great Place to Work®, CCMSI offers a supportive environment with manageable caseloads, career growth opportunities, and long-term stability. Our employee-owned model means your success is our success.

Job Summary

We are seeking a dependable and experienced Multi-Line Claim Representative II to join our fast-paced, 100% remote team. This role is responsible for investigating and adjusting general liability and products liability claims for multiple national accounts in the hospitality and food products industries. Because this is a fully remote desk handling claims in multiple jurisdictions nationwide, dependability, responsiveness, and strong self-discipline are essential.

Please note: This is a claims adjuster position responsible for investigating, evaluating, and resolving insurance claims. It is not an HR, risk management, or employer-side role.

What You’ll Do

• Investigate and adjust multi-line liability claims (general liability and products liability) in accordance with CCMSI guidelines and client requirements.

• Review and process medical, legal, and related invoices; authorize claim payments.

• Negotiate settlements with claimants and attorneys under client authorization.

• Select and direct defense counsel when necessary.

• Identify and pursue subrogation opportunities.

• Prepare detailed reports, reserves, and compliance documentation.

• Deliver timely, responsive, and high-quality service to clients, insureds, and internal partners.

What You’ll Bring

Required:

• 5–10 years of proven multi-line claims adjusting experience (general liability, products liability).

• Active DHS adjuster license (minimum) or ability to obtain prior to hire.

• Strong organizational skills with ability to manage multiple national accounts.

• Excellent written and verbal communication skills.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Reliability and responsiveness in a fully remote team environment.

Nice to Have:

• Associate in Claims (AIC) designation.

• Bachelor’s degree.

• Experience handling hospitality or food product liability accounts.

How We Measure Success

• Meeting quantifiable metrics through weekly performance reports.

• Compliance with client and regulatory requirements.

• Responsiveness and dependability on a fully remote team.

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Internal training and career advancement opportunities

• A supportive and team-focused work environment

Compensation & Compliance

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

• Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

• ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.

• Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

Ready to build your career with purpose? Apply today!

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