Workers’ Compensation Claim Representative I/II (CA Jurisdiction)

Location: Scottsdale, AZ (Hybrid after training) – Remote available for the right candidate
Schedule: Monday–Friday, 8:00 AM–4:30 PM PST (37.5 hours/week)
Salary Range: $55,000–$75,000 annually

Build Your Career With Purpose at CCMSI

At Cannon Cochran Management Services, Inc. (CCMSI), we’re more than a claims administrator—we’re a team of employee-owners dedicated to delivering what matters most to our clients. Certified as a Great Place to Work®, CCMSI offers a supportive environment with manageable caseloads, career growth opportunities, and long-term stability. Our employee-owned model means your success is our success.

Job Summary

We are seeking an experienced Workers’ Compensation Claim Representative I/II to handle claims in the California jurisdiction. This role requires prior CA adjusting experience, with a strong preference for 5+ years of handling fast-paced California claims. The position is based in Scottsdale, AZ (hybrid after training), though we are open to remote candidates who demonstrate exceptional reliability, self-discipline, and responsiveness.

Please note: This is a claims adjuster position responsible for investigating, evaluating, and resolving insurance claims. It is not an HR, risk management, or employer-side role.

What You’ll Do

• Investigate and adjust California workers’ compensation claims in compliance with CCMSI standards and CA state regulations.

• Review medical, legal, and related invoices; authorize and process claim payments.

• Negotiate settlements with claimants and attorneys under client authorization.

• Select and manage defense counsel where appropriate.

• Monitor subrogation opportunities and oversee resolution.

• Prepare detailed reports, reserves, and compliance documentation.

• Deliver responsive, high-quality service to clients and injured workers.

What You’ll Bring

Required:

• Minimum 3 years of workers’ compensation claims adjusting experience (Rep I).

• 5–10 years of experience handling CA jurisdiction claims preferred (Rep II).

• California jurisdiction experience required.

• Must hold or obtain within 60 days:

  • CA Claims Adjuster Certificate (120 hours of approved training + CE), or

  • Self-Insurance Administrator (SIP) Certificate (requires passing CA SIP exam).

• Strong organizational skills and ability to manage high-volume, fast-paced workload.

• Excellent written and verbal communication skills.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

Nice to Have:

• SIP designation or CA Claims Certificate already in hand.

• Bilingual (Spanish).

• Experience working with municipalities, public entities, or complex accounts.

How We Measure Success

• Compliance with CA jurisdiction timelines and requirements.

• Responsiveness and communication with clients and injured workers.

• Accuracy in reserves, payments, and documentation.

• Client satisfaction and service quality.

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Internal training and career advancement opportunities

• A supportive and team-focused work environment

Compensation & Compliance

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

• Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

• ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.

• Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

Ready to build your career with purpose? Apply today!

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