Workers’ Compensation Claim Supervisor

Location: Las Vegas, NV – Hybrid (after training: Monday, Tuesday, and every other Wednesday in the office)
Schedule: Monday–Friday, 8:00 AM–4:30 PM PT (flexible)
Salary Range: $80,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

The Workers’ Compensation Claim Supervisor is responsible for supervising approximately 500–700 claims across multiple municipal and varied accounts in the Nevada jurisdiction. This role oversees a team of about 20 staff members with an estimated 4 direct reports. The supervisor ensures compliance with statutory requirements and CCMSI Best Practices while providing training, guidance, and support to help adjusters deliver high-quality outcomes. Occasional local travel may be required, with rare travel outside of the Las Vegas area.

• Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
• Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
• Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
• Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• Direct handling of designated litigated and complex claims.
• Provide education, training and assist in the development of claim staff.
• Review and maintain personal diary on claim system.
• Supervision of all claim activity for specified accounts.
• Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Required

• 10+ years of workers’ compensation claim experience.

• Nevada Workers’ Compensation Adjuster License.

• Supervisory or team leadership experience in claims.

• Strong organizational, time management, and customer service skills.

Preferred

• 3+ years of direct supervisory experience.

• Bachelor’s degree.

• Professional designations such as AIC, CPCU, or ARM.

Performance Metrics

• Passing scores on audit outcomes.

• Employee satisfaction and engagement.

• Client satisfaction.

• Consistent achievement of deadlines.

What We Offer

• Employee Stock Ownership Plan (ESOP)

• 401(k) 

• Four weeks of paid time off in your first year + 10 paid holidays

• Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability

• Career development programs and internal training opportunities

• A culture rooted in integrity, service, and employee ownership

Compensation & Compliance

Salary range for this position is $80,000 annually. Final offers may vary based on experience and qualifications.

Visa Sponsorship

Applicants must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

ADA Accommodations

CCMSI is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities.

Equal Opportunity Employer

CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values

Integrity • Client Service • Employee Ownership • Excellence • Collaboration

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