Administrative Support

Location: Dallas, TX – In-Office (No Remote Opportunity)
Schedule: Monday–Friday, 8:00 AM–4:30 PM (37.5 hours per week)
Compensation: $20.00–$22.00 per hour

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer employee ownership, meaningful career development, and a culture built on integrity, passion, and teamwork. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We are seeking a detail-oriented Administrative Support professional to join our Utilization Review and Administrative Support team in our Dallas office. This in-office role plays a vital part in ensuring smooth operations by supporting adjusters, nurses, and staff with clerical and administrative functions.

• Perform high-volume, accurate data entry of medical terminology and anatomy-related information.

• Assist with medical coding (ICD-10, CPT codes) while staying current with medical terminology and coding standards.

• Open, sort, and distribute daily mail to adjusters and nursing staff.

• Operate and maintain office equipment (mail machine, fax, copier, printers, phone system) and provide backup support to the receptionist as needed.

• Maintain confidentiality and demonstrate discretion in handling sensitive information.

• Work collaboratively as part of a fast-paced, client-focused team.

Required:

• High school diploma or equivalent.

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Ability to multi-task, prioritize, and adapt to changing priorities.

• Strong organizational skills with reliable attendance.

Preferred:

• Medical Administrative Assistant Certificate.

• Familiarity with medical terminology and coding.

• Prior administrative or office support experience.

Performance Metrics

• Accuracy and timeliness of data entry and coding.

• Effective communication with internal staff.

• Reliability and consistency in attendance during client service hours.

What We Offer

• Employee Stock Ownership Plan (ESOP): We’re employee-owned, so your success is our success.

• Comprehensive Benefits Package: Includes medical, dental, vision, life insurance, disability, and 401(k).

• Generous Time Off: 4 weeks of paid time off in your first year, plus 10 paid holidays.

• Career Growth: Structured training, career progression pathways, and opportunities to advance within CCMSI.

• Supportive Environment: Manageable caseloads and a collaborative, team-focused culture.

Compensation & Compliance

The posted hourly rate reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

Visa Sponsorship

CCMSI does not provide visa sponsorship for this position.

ADA Accommodations

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

Equal Opportunity Employer

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, our Core Values guide how we work: integrity, client service, employee ownership, continuous improvement, collaboration, and enthusiasm for what we do.

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