Position Title: Workers’ Compensation Claim Representative II (or higher, DOE)
Location: Metairie, LA – Hybrid
Schedule: Monday–Friday, 8:00 AM–4:30 PM CST
Salary Range: $55,000–$75,000 annually

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

This role is responsible for investigating and adjusting Louisiana workers’ compensation claims, including lost time, litigated, and questionable claims. You’ll manage a multiple-account desk serving industries such as hospitals, casinos, trucking companies, and restaurants. Join a team of experienced supervisors and adjusters in a hybrid work environment with opportunities for growth.

• Investigate and adjust Louisiana WC claims in compliance with CCMSI guidelines
• Handle lost time, litigated, and questionable claims from start to resolution
• Conduct recorded statements, wage calculations, and claim investigations
• Collaborate with defense attorneys and negotiate settlements
• Limited travel for quarterly claim reviews

What You’ll Bring
Required:
• 3+ years of Louisiana WC claims experience
• Louisiana Workers’ Compensation Adjuster License
• Strong investigative, negotiation, and organizational skills

Nice to Have:
• Experience with recorded statements and wage calculations
• Familiarity with industry accounts (healthcare, hospitality, trucking)

How We Measure Success

Performance in this role is typically measured by:
• File quality audits
• Timely diary entries and documentation
• Claim resolution outcomes and client feedback
• Adherence to client-specific handling requirements

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities
• A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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