Workers’ Compensation Claim Supervisor
Location: Hybrid or Remote (depending on location)
Schedule: Monday–Friday, 8:00 AM–4:30 PM PST
Salary Range: $98,000–$110,000 annually
Direct Reports: 2–6 adjusters

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We are seeking a Workers’ Compensation Claim Supervisor with California jurisdiction expertise to lead a team of adjusters. This role is critical in ensuring claims are handled accurately, efficiently, and in compliance with client and regulatory requirements. You’ll provide clear guidance and direction throughout the lifecycle of each claim, while mentoring and developing your team for long-term success.

• Oversee proper handling of WC claims to protect the interests of the adjuster, client, and carrier
• Review claim files regularly and provide direction on complex or litigated matters
• Assist with reserve accuracy and compliance with client handling instructions
• Participate in claim reviews and ensure adherence to jurisdictional laws and best practices
• Recruit, train, and mentor staff; conduct performance reviews and manage PIPs
• Address personnel issues and manage administrative responsibilities
• Ensure compliance with carrier/state reporting requirements

What You’ll Bring

Required:
• 10+ years of WC claims experience (California jurisdiction)
• Prior experience adjusting WC claims from start to resolution
• CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)
• Strong leadership, communication, and organizational skills

Preferred:
• 3+ years of supervisory experience
• Bachelor’s degree
• Proficiency in Microsoft Office and claims systems

How We Measure Success

Performance in this role is typically measured by:
• Team compliance with client and jurisdictional requirements
• Reserve accuracy and timely claim resolution
• Quality of mentorship and staff development
• Client satisfaction and audit results

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities
• A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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