Texas State & Compliance Manager

Location: Remote (Reporting to Dallas, TX Branch)
Schedule: Monday–Friday | 8:00 AM–4:30 PM (CST)
Compensation: $90,000 – $105,000 annually
Status: Exempt | Full-Time
Reports To: State Director

Build Your Career With Purpose at CCMSI

At CCMSI, we don’t just process claims—we support people. As one of the largest employee-owned Third Party Administrators in the country, CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

As an Employee-Owned Company and Great Place to Work-Certified™ organization, CCMSI empowers our teams to deliver best-in-class claim and compliance services to our clients across the country. We’re seeking a seasoned professional with deep knowledge of Texas workers’ compensation regulations to serve as our Texas State & Compliance Manager.

This highly visible role ensures compliance across all CCMSI Texas operations and provides guidance to branch leaders, adjusters, and corporate partners regarding laws, regulations, audits, and DWC interactions.

Job Summary

The Texas State & Compliance Manager is responsible for oversight and continuous monitoring of all compliance activities related to Texas workers’ compensation programs. This includes responding to carrier and regulatory inquiries, conducting internal audits, monitoring compliance logs, and supporting proactive strategies to prevent penalties or enforcement actions. The ideal candidate has strong Texas jurisdiction expertise, extensive WC claim handling experience, and a collaborative approach to problem-solving.

• Oversee compliance activities across all Texas branches, providing guidance and support to branch managers and adjusting teams.

• Coordinate with Corporate Compliance on state audits, DWC inquiries, and special projects.

• Review and manage E&O allegations, interest payments, and corrective action plans.

• Prepare branches for carrier and state regulatory audits; conduct pop audits as needed.

• Research and interpret developments in Texas WC laws, preparing educational and CE materials for adjusting staff.

• Manage compliance logs, EDI requests, and reporting obligations (weekly, monthly, quarterly, and annual).

• Support onboarding and compliance training for new hires, ensuring adherence to minimum system requirements and state standards.

• Maintain statewide hearing and diary reports to monitor litigation trends and claim management performance.

• Assist with integration of new client programs and ensure penalty-free transitions.

• Collaborate closely with branch and corporate leadership to ensure proactive compliance readiness.

Required:

• Minimum 15 years of experience in Texas workers’ compensation claims, preferably in a supervisory, auditing, or compliance leadership role.

• Active Texas Adjuster License (Type 08) required or the ability to obtain prior to hire.

• Proven understanding of Texas Department of Insurance, Division of Workers’ Compensation (TDI-DWC) regulations.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred:

• Bachelor’s degree in business, insurance, or related field (experience may substitute).

• Experience supporting carriers, self-insureds, public entities, and private employers.

• Strong analytical, organizational, and written communication skills.

How We Measure Success

• Demonstrated compliance with Texas DWC and carrier regulations.

• Audit results and timely completion of compliance reporting.

• Effectiveness in identifying, resolving, and preventing potential violations.

• Collaboration and support provided to branch leaders and corporate teams.

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) and Employee Stock Ownership Plan (ESOP)
  • Internal training and advancement opportunities
  • A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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