Salary: $77,000–$87,000 annually
Schedule: Monday–Friday, 8:00 AM–4:30 PM PST
Location: Remote | Reporting to Irvine, CA Branch
Accounts: PEO, Staffing, National Accounts
This is not an HR, risk management, or consulting role. This is a hands-on Workers’ Compensation adjusting position that requires active investigation, evaluation, and management of California WC claims.
At CCMSI, we don’t just adjust claims—we support people. As one of the nation’s largest employee-owned Third Party Administrators and a certified Great Place to Work®, we provide meaningful work, manageable caseloads, long-term stability, and an ownership mindset that empowers our employees to grow.
When you join CCMSI, you're joining a team that values collaboration, integrity, continuous learning, and service excellence.
We are seeking a Workers’ Compensation Claim Consultant to handle California jurisdiction claims supporting a mix of PEO, Staffing, and National Account business. This is a fully remote role (reporting to our Irvine, CA branch) with structured training, ongoing mentoring, and strong leadership support.
This position is ideal for an adjuster with foundational California WC experience who is ready to grow while contributing to a fast-paced, client-focused environment.
Conduct basic workers’ compensation claim investigation and day-to-day adjusting responsibilities.
Complete timely 3-point contact per CCMSI best practices.
Evaluate, manage, and resolve claims consistent with corporate standards and CA WC laws.
Establish and maintain appropriate reserves.
Administer indemnity benefits in accordance with CA requirements.
Maintain a current diary and meet all deadlines.
Participate in client file reviews and provide status updates as needed.
Effectively communicate with claimants, employers, providers, and attorneys.
Document file activity thoroughly and accurately per best practice standards.
Experience handling California workers’ compensation claims (basic adjusting experience acceptable).
Strong communication, organization, and documentation skills.
Ability to work PST hours (M–F, 8:00 AM–4:30 PM).
Proficient in Microsoft Office (Word, Excel, Outlook).
Prior CA WC adjusting experience.
SIP certification preferred but not required.
Experience supporting PEO or staffing accounts is helpful but not mandatory.
Training continues until the individual is fully comfortable on their desk.
Structured onboarding with one-on-one support.
Ongoing access to a dedicated mentor even after transitioning to independent desk responsibilities.
Remote role reporting to Irvine, CA.
Occasional travel to the office may be required for file reviews.
Your performance will be evaluated on:
Compliance with CCMSI Best Practices
Closing ratio
Timely and appropriate settlements
File documentation and communication standards
Employee Ownership: As an Employee-Owned Company (ESOP), every employee has a stake in our success.
Time Off: 4 weeks of paid time off in your first year, plus 10 paid holidays.
Comprehensive Benefits: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Critical Illness, and 401(k).
Career Growth: Robust internal training and professional development opportunities.
Supportive Culture: We believe in manageable caseloads, collaboration, and maintaining a healthy work-life balance.
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
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