Workers’ Compensation Claim Specialist

Location: Remote (Reporting to Scottsdale, AZ Branch)
Schedule: Monday – Friday, 8:00 AM to 4:30 PM MST
Compensation: $85,000 – $96,000 annually (based on experience)
Work Type: Full-Time, Exempt
Jurisdiction: California Only
Client Type: Multiple Accounts – PEO Industry

Build Your Career With Purpose

Join CCMSI, a leading independent Third-Party Administrator (TPA) providing innovative risk management and claim solutions. As an Employee-Owned Company and a Great Place to Work® Certified organization, we empower our employees to make decisions, grow professionally, and deliver exceptional results to our clients.

Job Summary

The Workers’ Compensation Claim Specialist is responsible for the investigation, evaluation, and adjustment of California jurisdiction workers’ compensation claims across multiple Professional Employer Organization (PEO) accounts.

This remote position offers the stability of a well-established client base and the collaboration of a large, supportive team. You’ll join a group of 20 experienced adjusters committed to quality service and compliance. A one-week, in-person training session at our Scottsdale branch is available for onboarding and connection with your team.

• Investigate, evaluate, and adjust California workers’ compensation claims in compliance with all applicable laws, CCMSI standards, and client handling instructions.

• Establish and maintain accurate reserves and documentation within assigned authority.

• Review, authorize, and process medical, legal, and indemnity payments.

• Negotiate settlements consistent with corporate standards and jurisdictional guidelines.

• Maintain clear, professional communication with clients, claimants, and other stakeholders throughout the claim process.

• Participate in team reviews and audit processes to ensure quality, consistency, and compliance.

• Provide excellent client service through timely, thorough, and accurate claim handling.

Required:

• Minimum of 10 years of workers’ compensation claim adjusting experience.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Strong written and verbal communication skills.

• Proven ability to manage deadlines and multiple priorities effectively.

• California jurisdiction experience required.

Preferred:

• California SIP certification.

• Claim review presentation experience.

• AIC, ARM, or CPCU designation.

How We Measure Success

• Internal audit results and compliance metrics.

• Annual performance reviews.

• Timeliness, accuracy, and client satisfaction outcomes.

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) and Employee Stock Ownership Plan (ESOP)
  • Internal training and advancement opportunities
  • A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by example—no matter their title

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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