Workers’ Compensation Claim Consultant (CA Jurisdiction Only) – Remote

Salary: $77,000–$87,000 annually
Schedule: Monday–Friday, 8:00 AM–4:30 PM PST
Location: Remote | Reporting to Irvine, CA Branch
Experience Required: 5+ Years (Litigated & Some Complex Claims)

🚨 Please Note

This is not an HR, risk management, or consulting position. This is an experienced California Workers’ Compensation adjusting role requiring hands-on claim investigation, evaluation, negotiation, and settlement. Candidates must have direct experience investigating, evaluating, reserving, negotiating, and resolving claims as an adjuster or adjuster supervisor within a carrier, TPA, or similar claims environment. Applicants without hands-on adjusting experience will not be considered.

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. 

We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

We’re seeking an experienced Workers’ Compensation Claim Consultant to handle California jurisdiction claims for a multi-account desk supporting clients in the trucking & warehouse, valet/shuttle services, and staffing agency industries.

This fully remote position requires strong litigated claim handling experience, the ability to independently manage complex files, and a commitment to CCMSI’s best practice standards. You’ll join a collaborative team of four other consultants, working together to deliver high-quality, timely, and accurate claim service to our clients.

When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person’s livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems.

• Conduct timely 3-point contact per CCMSI best practices.

• Investigate, evaluate, and adjust California workers’ compensation claims with independence and sound judgment.

• Establish, maintain, and justify detailed reserve levels.

• Administer indemnity and award payments in accordance with CA jurisdictional requirements.

• Negotiate settlements consistent with corporate standards, client instructions, and state law.

• Maintain a current and thorough diary, ensuring all deadlines and statutory requirements are met.

• Pursue subrogation recovery as applicable.

• Prepare claim status reports, reserve analyses, and updates for client meetings.

• Conduct claim reviews with clients and participate in discussions as needed.

• Communicate effectively with injured workers, employers, providers, and attorneys throughout the claim lifecycle.

• Ensure all documentation meets CCMSI best practice requirements.

Qualifications – Required

• 5+ years of California WC adjusting experience, including litigated files and some complex exposure.

• Adjuster designation required.

• Strong working knowledge of California WC laws, timelines, benefits, and litigation processes.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Excellent written and verbal communication skills, critical thinking, and decision-making ability.

Nice to Have

• SIP certification preferred.

• Strong documentation habits per CCMSI best practices.

• Experience presenting or conducting client reviews.

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Work Environment & Travel

• Remote role reporting to the Irvine, CA branch.

• Occasional travel to the office may be required for rare mandatory in-office meetings.

Why You’ll Love Working Here

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success 

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance – adherence to jurisdictional and client standards
  • Timeliness & accuracy – purposeful file movement and dependable execution
  • Client partnership – proactive communication and strong follow-through
  • Professional judgment – owning outcomes and solving problems with integrity
  • Cultural alignment – believing every claim represents a real person and acting accordingly 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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