Workers’ Compensation Claim Consultant

(Consultant or Senior Consultant – dependent on experience)

Location: Hybrid or Remote – reporting to the Irvine, CA branch
Schedule: Monday–Friday, 8:00 AM–4:30 PM PST
Salary Range: $80,000–$98,000 annually (dependent on experience)

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

We are seeking a Workers’ Compensation Claim Consultant to manage complex California workers’ compensation claims from intake through resolution for a PEO/Staffing account. This role may be remote or hybrid, reporting to our Irvine, CA branch.

This position is designed for an experienced California adjuster who brings strong judgment, deep regulatory knowledge, and the ability to independently manage high-exposure and complex claims with minimal supervision. As a consultant, you’ll serve as a trusted partner to clients, mentor to peers, and subject-matter resource within the team.

When we hire senior-level adjusters at CCMSI, we look for professionals who understand the human and financial impact of every claim, own outcomes with confidence, and apply experience and judgment to solve complex problems thoughtfully and compliantly.

• Independently investigate, evaluate, and resolve complex California workers’ compensation claims in compliance with applicable laws, CCMSI standards, and client handling instructions

• Establish reserves and provide reserve recommendations within assigned authority levels

• Review, approve, and oversee medical, legal, and miscellaneous invoices to ensure accuracy, reasonableness, and claim-relatedness; negotiate disputed charges

• Authorize and issue claim payments within assigned settlement and payment authority

• Negotiate settlements in accordance with corporate standards, client authorization, and California regulations

• Coordinate with and oversee outside vendors, including defense counsel, surveillance, and case management partners

• Assess and pursue subrogation opportunities

• Maintain accurate diaries, documentation, and claim strategy within the claims system

• Prepare claim status reports, payment summaries, and reserve documentation as requested

• Provide required notice and reporting to excess or reinsurance carriers

• Attend and participate in hearings, mediations, and informal legal conferences, as appropriate

• Communicate effectively and proactively with clients, injured workers, attorneys, and internal partners

• Conduct claim reviews, training sessions, or client presentations as requested

• Ensure consistent compliance with Corporate Claim Handling Standards and client-specific instructions

What You’ll Bring

Required

• 5+ years of California workers’ compensation claims experience, including cradle-to-grave handling

• Demonstrated success managing complex or high-exposure claims with minimal supervision

• Strong working knowledge of California WC laws, benefits, disability calculations, and litigation processes

• Excellent analytical, negotiation, and decision-making skills

• Strong written and verbal communication skills with the ability to interface confidently with clients

• Ability to manage workload independently while meeting service commitments

Preferred

• SIP designation or ability to obtain within a defined timeframe

• Bachelor’s degree

• Experience supporting PEO and/or staffing accounts

• Proficiency with claims systems and Microsoft Word, Excel, and Outlook

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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