Overview Section:

Position Title: Underwriter, Senior

Location: Reading, MA (hybrid reporting)

Schedule: 8:00 am-4:30 pm ET

Salary Range: $100,000-$120,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

The Senior Underwriter provides customer service to association account members.  They will also perform underwriting and other administrative functions. Must have the ability work independently and provide direct Underwriting support on a dedicated program.

• Answer technical client coverage questions and special requests.
• Coordinate and assist Fund Manager, Account Manager and Branch Manager in underwriting and program administration functions.
• Communication with and assist association directors, trustees, excess brokers, and various CCMSI staff with administration.
• Coordinate mid-term and year-end renewal process.
• Notify Excess Department of non-standard certificate requests.
• Prepare monthly reports.
• Provide marketing assistance, presentations, and quotes.
• Issue certificate of coverage.
• Prepare invoices for management fees.
• Maintain member documents, certificates, billing statements and correspondence.
• Attend Board meetings, prepare Board agendas and packages; set up meeting place, time, meals, and needed equipment.
• Execute special assignments requested by Account Executive Director and Board; take and transcribe minutes at Board meeting; prepare reports, and make special presentations at Board meetings, as requested.
• Compile data for excess submission, as requested.
• Obtain familiarity with applicable industry regulations.
  • MA SIG group experience mandatory
  • Knowledge of MA Regulations for self-insured groups
  • Familiarity with MA Division of Insurance
  • Direct Supervision and over-site of Payroll audit process
    

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                                       

• Bachelor degree with two years in Underwriting function or five years in Underwriting function.
• 10-15 years experience. 

Computer Skills                                                       

Proficient with Microsoft Office programs such as Word, Excel, Outlook, etc. 

Nice to Have:

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. 

Why You’ll Love Working Here

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)  + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed. 

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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