Required:
- Liability claims handling experience.
- Experience and confidence handling attorney-represented, complex, and litigated files.
- Exposure to significant injury claims involving fractures, surgeries, traumatic brain injuries, or other serious bodily injury allegations is preferred.
Active adjuster license in at least one applicable jurisdiction or a reciprocal home-state adjuster license that supports obtaining additional state licenses. (Texas, Oklahoma, California, Georgia, Connecticut, Idaho, Iowa, New Hampshire, Kentucky, Arizona, and Nevada)
- Strong investigation, evaluation, negotiation, and claim management skills.
- Ability to manage claims of varying complexity.
- Effective verbal and written communication skills.
- Strong customer service skills.
- Ability to work during CCMSI core business hours.
Nice to Have:
- Experience handling litigated claims.
- Experience working across multiple jurisdictions.
- Multi-line liability claims experience.
- Experience managing claims for multiple client accounts.
- NY Adjusters license is a huge plus.
- Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.
How We Measure Success
- Quality and timeliness of claim investigations.
- Effective claim resolution and documentation.
- Customer service responsiveness and professionalism.
- Compliance with client and regulatory requirements.
- Accuracy of reserves, reporting, and claim file management.
- Productive management of assigned claim inventory.
- Positive collaboration with clients and business partners.
Why You’ll Love Working Here
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth: Internal training and advancement opportunities
- Culture: A supportive, team-based work environment
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
- Lead with transparency We build trust by being open and listening intently in every interaction.
- Perform with integrity We choose the right path, even when it is hard.
- Chase excellence We set the bar high and measure our success. What gets measured gets done.
- Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
- Win together Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
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