Required:
- Demonstrated experience managing client relationships and service expectations.
- Strong verbal, written, and interpersonal communication skills.
- Ability to review reports, identify trends, and communicate findings effectively.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency with Microsoft Office applications.
- Ability to work effectively with clients located throughout Nevada.
Nice to Have:
- Experience generating operational, stewardship, or client performance reports.
- Experience supporting audits or corrective action initiatives.
- Knowledge of risk management, claims administration, insurance, or third-party administration environments.
- Experience driving client satisfaction initiatives.
How We Measure Success
- Strong client satisfaction and relationship management.
- Timely completion of reporting, meetings, and account deliverables.
- Effective resolution of audit findings and service concerns.
- Consistent communication with clients and internal partners.
- Accurate reporting and actionable account insights.
- Successful support of client retention and growth objectives.
Why You’ll Love Working Here
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth: Internal training and advancement opportunities
- Culture: A supportive, team-based work environment
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
- Lead with transparency We build trust by being open and listening intently in every interaction.
- Perform with integrity We choose the right path, even when it is hard.
- Chase excellence We set the bar high and measure our success. What gets measured gets done.
- Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
- Win together Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
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